We are pleased to offer British Sign Language users the option of contacting us through a British Sign Language video interpreter, through the InterpretersLive! service provided by Sign Solutions.
This solution has been introduced to reduce the time in locating interpreters. The nature of InterpretersLive! means that visual cues, body language and other non-verbal communication can be captured on camera.
This allows us to explain diagnoses, discuss treatment options and gain informed consent quicker.
The InterpretersLive! service works around you and is available 24/7.
This type of interpreting service supports the Trust’s commitment to inclusive, patient-centred care and to reducing health inequalities across the communities it serves.
Guides are available to support users of the InterpretersLive! service.
Read the interactive online PDF for InterpretersLive! before you use the service. The guide will download as a PDF document which you can view on your device.