13 November 2026

We are currently experiencing some disruption to our internal systems following a global issue affecting Microsoft 365 services, including Outlook and some Microsoft 365 functions.

The main impact currently is on staff emails and some administrative systems, which may mean that certain enquiries and non-urgent requests take longer than usual to process. Our teams have established plans in place to minimise disruption and maintain safe patient care.

What this means for our patients and the public

  • Emergency care: If you are experiencing a life-threatening emergency, please continue to call 999 or attend the Emergency Department as normal.
  • Hospital appointments: Patients should continue to attend planned appointments unless contacted directly by their care team.
  • Non-emergency care: If you need urgent medical advice but it is not a life-threatening emergency, please continue to use NHS 111.
  • Contacting our services: Some email communications and online services may be affected. If your enquiry is urgent, please contact the relevant service by telephone rather than email where possible.

Microsoft has confirmed that work is underway to resolve the issue, with early signs of recovery being reported. However, some disruption may continue while services are fully restored. We are closely monitoring the situation and working to minimise any impact on patients and our services. We apologise for any inconvenience and thank our patients and service users for their patience and understanding while these issues are resolved.

We will provide further updates if there are any significant changes to our services.