We know how important it is for patients and families to be able to see visitors. Please help us keep our patients and staff as safe as possible by checking the guidance below before you visiting.
We recognise the impact that a long stay in hospital can have on families and the importance of maintaining strong communication. Our ward staff are keeping in touch with patients’ next of kin directly and our Voluntary Services team can help pass on personal messages from family and friends.
After suspending visiting earlier in the year, we are now able to offer limited visiting to some wards at the discretion of the nurse in-charge.”
We recognise the impact that a long stay in hospital can have on families and the importance of maintaining strong communication. Our ward staff are keeping in touch with patients’ next of kin directly and our Patient Advice and Liaison Service (PALS) can help pass on personal messages from family and friends.
The Queen Alexandra Hospital is located just on the hill slopes of Portsdown Hill overlooking Portsmouth. It is conveniently situated for both the M27 and A3M.
Family members and carers play an important role in supporting patients during an episode of ill health. We are committed to the active involvement of family members, friends and carers during a hospital stay. Family members and carers play an important role in supporting patients during an episode of ill health.
More information on visiting hospital for an appointment.
If you've had experience of using our services and would like to make a comment then please contact the Patient Advice and Liaison Service (PALS). Your views are very important to us and we would like to hear where you think improvements are needed or where things have gone so well that you would like to share your thanks or gratitude with the staff involved. When things have not gone so well then you can be sure that we want to hear from you, so please get in touch with PALS.
Our Strategy – Working Together, Improving Together
Our strategy sets out our vision, values, strategic aims and most importantly, how we will deliver against these ambitions for our patients, communities, and people in the future.
It is not just a document, it is for and about everyone at PHU, building on what we have achieved with a renewed focus on continuous improvement and the need to continue to work together and improve together to achieve our goals.
A full copy of the strategy can be downloaded here.
For more information, please visit our strategy webpage.
There are lots of opportunities for you to get involved with the Trust, from volunteering to attending our public meetings, our Annual General Meeting or our hospital open day which is held every year.
We welcome and value your feedback and use the views you share with us in a number of ways to learn and make improvements as well as sharing best practice. Feedback can be provided in a number of ways.
Find out more about the Radiotherapy Department and how it uses linear accelerators to treat and control cancer cells.
The Wessex Kidney Centre (WKC) at Queen Alexandra Hospital is a regional renal and transplant centre, looking after more than 1,500 patients on renal replacement therapy (transplant, haemodialysis and peritoneal dialysis) and performing around 100 kidney transplants a year.
Services provided include:
Our rheumatology department is dedicated to the diagnosis and management of arthritis, connective tissue and soft tissue diseases.
Safeguarding means protecting a citizen's health, wellbeing and human rights; enabling them to live free from harm, abuse and neglect.
It is an integral part of providing high-quality healthcare. Safeguarding children, young people and adults is a collective responsibility.
Portsmouth Hospitals Simulation Centre is a dedicated training environment providing realistic and interactive education, delivering a diverse range of courses and realistic scenario-based education for healthcare professionals.
We are predominantly a service to diagnose and treat patients with Obstructive Sleep Apnoea. We will occasionally diagnose other sleep disorders but don’t accept referrals directly for other disorders. We are sorry but we do not accept referrals or treat insomnia.
We encourage our current patients to contact us either by
If no one answers, please leave a message and someone from the team will get back to you. We aim to answer the messages on daily basis. We endeavour to return the call within 24 hours.
(BSGE Accredited Centre)
The endometriosis clinic at Queen Alexandra Hospital will see patients from all over the southern region, many who have been referred from their GP because they require a specialist opinion. We work with a variety of patients, including those awaiting diagnosis or others who may have a long history of the condition.
On your first visit, you will be seen by a specialist consultant or their registrar who will take a detailed history from you, including current medications and previous surgery. If any further investigations are required the consultant can organise these for you.
We offer Endometriosis specialist clinics. Clear treatment pathways are agreed with women affected with the condition; this may mean surgery but could also involve pain medication, hormonal treatments or lifestyle advice.
The Speech and Language Therapy team aim to provide a patient-centred, safe and efficient service to patients who have speech, language and swallowing needs.
We can provide a fast, convenient service for those who have a minor injury or illness.
Our team of multidisciplinary practitioners can offer treatment, advice and information for a range of minor injuries and illnesses. Our waiting times can be considerably less than emergency departments and we work with our local emergency department to help patients make the appropriate choice for the care they need.
If you’re unsure of where to go and require further advice, please call 111. In an emergency, always dial 999.
The majority of patients can be seen and treated by our skilled nurse practitioners and paramedic practitioners. We will assess your clinical need and allocate you to the appropriate clinician.
We treat both adults and children, and we have a separate children’s waiting area with play facilities and children’s TV.
A focal point for all general surgical referrals via GP, Emergency Department or Outpatients. Incorporated within Surgical Assessment Unit is our Ambulatory Service.
It facilities enable rapid assessment, diagnosis, stabilisation and / or treatment of the patient’s condition, prior to operation, investigation, transfer or discharge.
This unit accommodates patients post operatively requiring a higher level of support than that can be provided on a general ward. SHCU also accepts patients from general wards who have deteriorated and need closer monitoring as well as transfers from Intensive Care Unit as a step down.
Admission on day of surgery for both inpatient and day case patients. Adult patients (16 years of age and above).
Elective and emergency surgery both inpatient and day cases covering a variety of specialties.
Portsmouth Hospitals University NHS Trust (PHU) offers a very wide range of day surgery options, we also offer state-of-the-art robotic surgery covering Surgery and Orthopaedics.
Tissue Viability provides a clinically effective, patient focused service that empowers the multidisciplinary team (MDT) to implement pressure ulcer prevention strategies and give effective wound care that enhances the overall experience of patients and their carers.
The service is underpinned with evidenced based policies and guidelines that embeds in clinical practice.
Upper GI Surgery specialises in looking after patients with benign and malignant conditions affecting the gullet, stomach, gallbladder and liver.
The team has expertise in keyhole surgery for hernias, gallstones and heartburn/reflux disease.
The service is based in Gynaecology Outpatients at Queen Alexandra Hospital and provides care, assessment and treatment for women with bladder conditions, prolapse and associated problems such as incontinence.
The Urology Department aims to represent a modern, flexible, forward looking service offering an efficient, high quality and patient centred approach. The ethos of the department is based on the quality of care provided and accessibility of services.
For patients with significant arterial, aortic or venous disease.