We know how important it is for patients and families to be able to see visitors. Please help us keep our patients and staff as safe as possible by checking the guidance below before you visiting.
We recognise the impact that a long stay in hospital can have on families and the importance of maintaining strong communication. Our ward staff are keeping in touch with patients’ next of kin directly and our Voluntary Services team can help pass on personal messages from family and friends.
After suspending visiting earlier in the year, we are now able to offer limited visiting to some wards at the discretion of the nurse in-charge.”
We recognise the impact that a long stay in hospital can have on families and the importance of maintaining strong communication. Our ward staff are keeping in touch with patients’ next of kin directly and our Patient Advice and Liaison Service (PALS) can help pass on personal messages from family and friends.
The Queen Alexandra Hospital is located just on the hill slopes of Portsdown Hill overlooking Portsmouth. It is conveniently situated for both the M27 and A3M.
Family members and carers play an important role in supporting patients during an episode of ill health. We are committed to the active involvement of family members, friends and carers during a hospital stay. Family members and carers play an important role in supporting patients during an episode of ill health.
More information on visiting hospital for an appointment.
If you've had experience of using our services and would like to make a comment then please contact the Patient Advice and Liaison Service (PALS). Your views are very important to us and we would like to hear where you think improvements are needed or where things have gone so well that you would like to share your thanks or gratitude with the staff involved. When things have not gone so well then you can be sure that we want to hear from you, so please get in touch with PALS.
Our Strategy – Working Together, Improving Together
Our strategy sets out our vision, values, strategic aims and most importantly, how we will deliver against these ambitions for our patients, communities, and people in the future.
It is not just a document, it is for and about everyone at PHU, building on what we have achieved with a renewed focus on continuous improvement and the need to continue to work together and improve together to achieve our goals.
A full copy of the strategy can be downloaded here.
For more information, please visit our strategy webpage.
There are lots of opportunities for you to get involved with the Trust, from volunteering to attending our public meetings, our Annual General Meeting or our hospital open day which is held every year.
We welcome and value your feedback and use the views you share with us in a number of ways to learn and make improvements as well as sharing best practice. Feedback can be provided in a number of ways.
The Nuclear Medicine Physics section comprises of Clinical Scientists, Medical Physicists, Medical Physics Technicians along with a number of trainees & students. The section provides services to: Renal and Oncology patients, Nuclear Medicine Imaging and Theatres.
Nutritional advice for both adults, children on weight management, diabetes, eating disorders, texture modification, enteral and parenteral nutrition, energy supplementation, renal replacement therapy and renal disease management, oncology, inborn errors of metabolism, allergies, gastrointestinal issues eg IBS, IBD etc., bariatric management, nutritional assessment, weaning advice and other advice on feeding children. Also offer nutritional advice on menus, large scale catering, diet cookery, access to the Integrated Complex Obesity Service for Portsmouth.
Specialist nursing service for patients requiring artificial feeding via a tube. Management of tube access and supplies for all patients at home with feeding tubes.
The focus of our Community Geriatric Service is to provide assistance with the management of the frail elderly in the community, avoid unnecessary admission to an acute hospital bed and promote independence and wellbeing in older people by a range of means. These services are for patients aged 65 years and over.
Outpatient consultations following GP referral and subsequent treatment if appropriate.
The Outpatient Booking Centre manages referrals for new and follow up appointments for the following care groups:
The Paediatric Department is based on Level A at Queen Alexandra Hospital by the main entrance. We recognise that having a child in hospital can be a stressful time for both the child and their family and the following information will hopefully provide you with an introduction to the unit and answer any questions you may have.
Our Pathology department provides a range of diagnostic services, specialist regional screening and general practitioner services from a purpose-built laboratory complex located on the Queen Alexandra Hospital site.
The primary role of the pharmacy department at Portsmouth NHS Trust is to care for patients, by providing the right medicines, ensuring the best use, and providing information and advice about medicines to both patients and to the professionals who treat them.
Aseptic preparation of pharmaceuticals and parenteral nutrition, cytotoxics and PCA in a variety of administration devices.
The Physiotherapy and Occupational Therapy Departments provide a service of assessment and treatment for patients with either permanent or temporary disabilities, with the aim of maximising function and preventing further disability.
The Plastic Surgery Department is now in QA Hospital, Cosham.
Out Patient Services are available mainly at QA, however, it should be noted that patients will be booked to see a Consultant Plastic Surgeon with reference to their sub specialism and therefore it may not be possible to be seen in all localities.
The centre provides a regional prosthetic service to people living in Portsmouth, Southampton, Hampshire and some areas of West Sussex. It is one of over 40 such centres across the UK and is also one of nine enhanced Veterans Care Centres which provide specialist prosthetic and rehabilitation services for veterans whose amputation is attributed to their military service.
Portsmouth Hospitals Charity is a registered UK Charity which supports the work of Portsmouth Hospitals University NHS Trust to help enhance patient care.
We fund a range of projects including improvement to existing facilities, the purchase of new and state-of-the-art equipment, staff training and helps foster research and innovation.
This would not be possible without kind donations from the local community, legacies, corporate donations and grants including money from NHS Charities Together.
Find out more at www.porthosp.nhs.uk/charity/
Service for adult patients (16 years of age and above) - medical and Social History taking for patients to determine fitness for surgery.
Welcome to The Harbour Suite
Established in 2012, The Harbour Suite is a dedicated private patient centre of excellence situated on the 5th floor of the Queen Alexandra Hospital, boasting panoramic skyline views across the historical naval city of Portsmouth.
The Harbour Suite aims to provide the best personalised healthcare available in the market, giving its patients access to world leading specialist services, as well as bringing a breadth of surgical and medical expertise to the South West region and beyond.
The facility is comprised of 14 en-suite rooms, 2 consultation rooms and a treatment room. The unit also has access to imaging and diagnostic facilities as well as a state of the art 24 bed ICU (Intensive Care Unit). Our healthcare and patient experience standards are exceptionally high and it is for that reason that we work only with industry recognised specialists. This helps us to ensure that our patients are given the best and safest treatment available. Private rooms are also available for NHS patients in The Harbour Suite upon enquiry. Our corporate mission is based on one agenda; our commitment to reinvesting the unit’s financial surplus straight back into The Portsmouth Hospital NHS Foundation Trust to help improve healthcare for all of our patients across the NHS. These investments focus upon improving our patients’ experiences at Queen Alexandra Hospital. This is delivered through ongoing investment into the latest medical technology and facilities, as well as innovative treatments and the development of trust staff.
Our Values The Harbour Suite welcomes patients from across an array of medical specialties with fixed price packages and payment plans that make private healthcare affordable and accessible to the general public.
We believe in working together to help our patients through diagnostic, treatment and recovery pathways. It is the level effort and attention to detail that our staff put into delivery of patient care that truly makes The Harbour Suite such a unique private patient centre.
Quality Our healthcare and patient experience standards are exceptionally high. It is for that reason, we work only with industry recognised specialist experts. This helps us to ensure that our patients are placed the best and safest treatment available in the world.
As a private patient centre of acute surgical services, we aim to provide the highest patient experience and clinical standards possible. This includes ensuring rigorous hygiene and infection control regimes.