A stay in hospital can be a daunting time for anyone whether it is for a short or long time. But having someone with you can help you recover and make you feel more at ease.
Keeping in contact with friends and family is important to patients. It is recognised that a balance is needed between maintaining that contact and allowing for rest and recuperation. In response to feedback from patients, families and carers wards and departments have local guidelines about visiting times so please do check before visiting.
At Portsmouth Hospitals NHS Trust, we are proud to provide expert, compassionate care.
We are here for our local population of about 675,000 residents across Portsmouth and south east Hampshire and care for many people beyond, including providing some tertiary services to a catchment area of more than 2m people.
The Queen Alexandra Hospital is located just on the hill slopes of Portsdown Hill overlooking Portsmouth. It is conveniently situated for both the M27 and A3M.
Family members and carers play an important role in supporting patients during an episode of ill health. We are committed to the active involvement of family members, friends and carers during a hospital stay. Family members and carers play an important role in supporting patients during an episode of ill health.
More information on visiting hospital for an appointment.
If you've had experience of using our services and would like to make a comment then please contact the Patient Advice and Liaison Service (PALS). Your views are very important to us and we would like to hear where you think improvements are needed or where things have gone so well that you would like to share your thanks or gratitude with the staff involved. When things have not gone so well then you can be sure that we want to hear from you, so please get in touch with PALS.
During your stay in hospital you will meet a number of different members of staff. All members of staff wear name badges, but if you are not sure who someone is or what they do, please feel free to ask them to introduce themselves and explain what they do.
If you have any questions about your treatment, please ask a doctor or a nurse.
There are lots of opportunities for you to get involved with the Trust, from volunteering to attending our public meetings, our Annual General Meeting or our hospital open day which is held every year.
We welcome and value your feedback and use the views you share with us in a number of ways to learn and make improvements as well as sharing best practice. Feedback can be provided in a number of ways.
The Hospital Sterilisation and Disinfection Unit (HSDU) offers a comprehensive decontamination service to theatres for surgical instrumentation, as well as endoscopy decontamination and cleaning.
The Decontamination service offers a high quality service compliant with all standards currently in use in the UK. The department is in the to 10% for efficiency and service bench marked against its peer units.
This service is for inpatients, outpatients, staff and visitors.
There are 4 domains to the service we provide:
Surveillance and Data Management
The IBD service offers inpatient and outpatient support to people with IBD in Portsmouth and surrounding areas.
Portsmouth Hospitals NHS Trust (the Trust) takes the confidentiality and privacy of your personal information very seriously. The Trust receives, records and when necessary shares your personal confidential information in order to provide you with quality care and treatment.
The Macmillan Centre at Portsmouth offers you a tranquil supportive and friendly environment to allow you time to relax or to discuss your needs. We have comprehensive information on all aspects of living with cancer and treatment information with links to Cancer Nurse Specialists and Allied Heath Professionals. This drop-in centre is available to anyone with concerns about cancer and offers a wide variety of supportive services to cancer patients, their families and carers; assisting visitors from diagnosis, to treatments and thereafter.
The Medical Photography and Illustration Team provide a number of services, including Medical Photography, Teledermatology, Graphic Design, Reprographics.
The team were awarded a Hidden Heroes Award in January 2020 by Melloney Poole, Chairman. The award recognises teams who are going above and beyond the requirements of their ‘day jobs’ and are in an often unseen but crucial area of the hospital.
The Medical Physics Dept. comprises Radiotherapy Physics, Radiological Sciences, and Nuclear Medicine Physics sections. It also includes Bone Densitometry and a Radiation Protection function. Services of the Medical Physics Dept. may be referred to by any of these names.
Medical intensive care, high dependency care and special care to babies born prematurely at all viable gestations or for term babies who require medical attention.
Tertiary referral unit within the Thames Valley and Wessex Neonatal Network.
Bliss Baby Charter.
Outpatient clinics for patients with general neurological symptoms, and specialist clinics for epilepsy, Parkinson’s disease, neuromuscular disorders and Multiple Sclerosis. We also provide advice and support for patients with neurological problems admitted to Queen Alexandra Hospital.
EEG (Electroencephalography) Tests aka Brain Wave Tests
EMG (Electromyography) Tests aka Muscle Tests
NCS (Nerve Conduction Studies) Tests aka Nerve Tests
Visual Field Tests
South of England Procurement Services (SoEPS) provide a full range of services, including; A to Z Strategic and Category Sourcing, Data Management and Consultancy services, Commissioned Healthcare, Operational Procurement, Supply Chain Management, and Advanced Inventory Management to Portsmouth Hospitals NHS Trust and other NHS Clients.
The Nuclear Medicine Physics section comprises of Clinical Scientists, Medical Physicists, Medical Physics Technicians along with a number of trainees & students. The section provides services to: Renal and Oncology patients, Nuclear Medicine Imaging and Theatres.
Nutritional advice for both adults, children on weight management, diabetes, eating disorders, texture modification, enteral and parenteral nutrition, energy supplementation, renal replacement therapy and renal disease management, oncology, inborn errors of metabolism, allergies, gastrointestinal issues eg IBS, IBD etc., bariatric management, nutritional assessment, weaning advice and other advice on feeding children. Also offer nutritional advice on menus, large scale catering, diet cookery, access to the Integrated Complex Obesity Service for Portsmouth.
Specialist nursing service for patients requiring artificial feeding via a tube. Management of tube access and supplies for all patients at home with feeding tubes.