We know how important it is for patients and families to be able to see visitors. Please help us keep our patients and staff as safe as possible by checking the guidance below before you visiting.
We recognise the impact that a long stay in hospital can have on families and the importance of maintaining strong communication. Our ward staff are keeping in touch with patients’ next of kin directly and our Voluntary Services team can help pass on personal messages from family and friends.
After suspending visiting earlier in the year, we are now able to offer limited visiting to some wards at the discretion of the nurse in-charge.”
We recognise the impact that a long stay in hospital can have on families and the importance of maintaining strong communication. Our ward staff are keeping in touch with patients’ next of kin directly and our Patient Advice and Liaison Service (PALS) can help pass on personal messages from family and friends.
The Queen Alexandra Hospital is located just on the hill slopes of Portsdown Hill overlooking Portsmouth. It is conveniently situated for both the M27 and A3M.
Family members and carers play an important role in supporting patients during an episode of ill health. We are committed to the active involvement of family members, friends and carers during a hospital stay. Family members and carers play an important role in supporting patients during an episode of ill health.
More information on visiting hospital for an appointment.
If you've had experience of using our services and would like to make a comment then please contact the Patient Advice and Liaison Service (PALS). Your views are very important to us and we would like to hear where you think improvements are needed or where things have gone so well that you would like to share your thanks or gratitude with the staff involved. When things have not gone so well then you can be sure that we want to hear from you, so please get in touch with PALS.
Our Strategy – Working Together, Improving Together
Our strategy sets out our vision, values, strategic aims and most importantly, how we will deliver against these ambitions for our patients, communities, and people in the future.
It is not just a document, it is for and about everyone at PHU, building on what we have achieved with a renewed focus on continuous improvement and the need to continue to work together and improve together to achieve our goals.
A full copy of the strategy can be downloaded here.
For more information, please visit our strategy webpage.
There are lots of opportunities for you to get involved with the Trust, from volunteering to attending our public meetings, our Annual General Meeting or our hospital open day which is held every year.
We welcome and value your feedback and use the views you share with us in a number of ways to learn and make improvements as well as sharing best practice. Feedback can be provided in a number of ways.
Services provided include:
Outpatient clinics for those with Type 1 diabetes, including educational groups
Outpatient services for a range of Endocrinology conditions
Active research team working in conjunction with Trust and Wessex research networks.
Diagnostic Imaging, often known as radiology or x-ray, covers a range of imaging or scanning tests that help with diagnosis and treatment.
The Ear, Nose and Throat (ENT) Department will see both adults and children for consultations and surgery, if required.
ENT outpatient clinics are held in Portsmouth, Chichester and Petersfield. ENT micro suction clinics are held at Gosport and Fareham.
This service provides care for women who experience pain/bleeding in early pregnancy between six and 12 weeks’ gestation. Women may also be referred to the unit if they are pregnant and have a previous history of recurrent miscarriage, molar or ectopic pregnancy.
The Emergency Department deals with genuine life-threatening emergencies.
The Endoscopy Unit at Queen Alexandra Hospital is a seven-day service which provides a wide range of diagnostic and therapeutic procedures supporting inpatients, outpatients, emergency and tertiary referrals.
The unit has three spacious procedure suites on site and a further suite at Gosport War Memorial Hospital, where unsedated, diagnostic procedures are performed.
Welcome to the Eye Department, we are committed to providing an excellent high-quality service to the patients, in the prevention and treatment of eye problems.
Our department comprises of adult and paediatric outpatient clinics, Eye Emergency Clinic (EEC), Eye Day Case Unit (EDCU) or theatres, pre-operative and post-operative assessment clinics and imaging clinics.
Facilities Management (FM) services, is the term used for a team of staff who provide a range of non-clinical functions to ensure that the maintenance and operation of the site runs smoothly for the clinical staff, patients and visitors.
Under the Governments PFI, (Private Finance Initiative), The Hospital Company (THC) was awarded the contract to build and provide the FM services for a period of 30 years. As from April 2018, Engie were approved as the FM provider here at QA Hospital.
The department deals with all types of Orthopaedic conditions as well as fractures and a wide range of traumatic injuries.
The gastroenterology service offers full investigation and management of all gastroenterological conditions and liver disease including inflammatory bowel disease, coeliac disease, dyspepsia and Barrett’s oesophagus amongst many others.
This service offers inpatient care for patients with general internal medical issues at Queen Alexandra Hospital.
The service also has an outpatient clinic for patients discharged from hospital.
The Urgent Treatment Centre at Gosport War Memorial Hospital has experienced nurse practitioners on hand every day to treat a range of minor injuries.
About the Governance and Risk Department
The system through which NHS Organisations are accountable for continually improving the quality of their services and safeguarding high standards of care by creating an environment in which excellence in clinical care will flourish. Good governance ensures structures, systems and processes are in place; it enables scrutiny of performance and the ability to act on poor practice and other problems and how we identify and manage risks, whether in terms of patient care, to staff, and to the organisation as a whole.
The Governance and Risk Department provide support and guidance in relation to:
The gynaecological oncology service aims to diagnose and treat cancers and pre-cancers of the endometrium (womb lining), ovaries, cervix (neck of the womb), vulva, and vagina.
All patients with a suspected or confirmed cancer are discussed at a weekly multi- disciplinary Team (MDT) meeting. The Gynaecological oncology multidisciplinary team (MDT) comprises of experts including oncological surgeons, clinical and medical oncologists, radiologists and pathologists, two clinical nurse specialists.(Key Workers) and research nurses.
The benefit of this approach is that the team members plan and agree a recommended pathway of treatment. This could include investigations such as MRI/ CT scans or biopsies specifically to individual patient‘s needs, delivering patient centered care as timely as possible.
The team works collaboratively with other specialties such as colorectal, urology and anaesthetics. We also have good links with the hospital based palliative care team and their colleagues in the community.
The team is pleased to be able to offer the patient the opportunity to take part in current clinical trials - screening for cervical, womb and ovarian cancers and treatment for ovarian cancers. There is also another study looking at quality of life, and living with and beyond cancer.
This department covers
The Health Records Department is located at a facility at Mitchell Way, Portsmouth. This facility houses approximately 800,000 records, receiving an average of 115,000 requests for health records every year.
The Occupational Health, Safety and Wellbeing Service aims to promote and maintain the health and wellbeing of all employees and is concerned with the effects of work on health and vice versa. We liaise and communicate with staff and management and maintain complete confidentiality of occupational health records.
Heart failure patients care including management of symptoms and heart failure medications, education on self care, counseling and support for patients and families and Carers.
The Portsmouth Liver Centre provides specialist care to people with liver conditions living in Portsmouth and it's surrounding area.
We offer a comprehensive service which includes:
Specialist inpatient and outpatient care for patients with complex liver disease
Community and hospital based Viral hepatitis treatment service
The Infection Prevention and Control Team consists of Infection Prevention Nurse Specialists, Infection Prevention Practitioners, Data Analysts and Data Administrators. They work with all teams and departments across the hospital, but particularly closely with microbiology and the antimicrobial pharmacist.
The role of the IPC Team is to ensure that the risk of infection to patient, visitors and staff is minimised through a range of prevention and control processes. The team closely monitors infection rates and undertakes audits and education to maintain consistently high standards across all sites.
Main roles of the IPC team include:
You can find more information on our policies and information for patients and visitors on this website. For more information about infection prevention and control see the following website (add link to UKHSA) UK Health Security Agency (blog.gov.uk)
Infection Prevention & Control is Everyone’s Responsibility
Patients and visitors also have a vital role to play in helping to support healthcare staff to prevent infection.
Keeping hands clean while visiting or staying in hospital is the single most important thing you can do to protect yourself and others from infection. We advise patients and visitors to wash or sanitise their hands before eating, before and after visiting, and to wash hands after using the toilet. If you are staying in hospital, and need help with this, please ask a member of staff to assist you.
Whilst in Hospital
If you have any concerns about infection prevention and control issues please ask to speak to a member of the team, or they can be contacted on 02392 286261.