Current visiting times

We know how important it is for patients and families to be able to see visitors. Please help us keep our patients and staff as safe as possible by checking the guidance below before you visiting. 

Read more on visiting times...

Messages for loved ones and keeping in touch

We recognise the impact that a long stay in hospital can have on families and the importance of maintaining strong communication.  Our ward staff are keeping in touch with patients’ next of kin directly and our Voluntary Services team can help pass on personal messages from family and friends.

Read more information about messages for loved ones…

Current visiting times

After suspending visiting earlier in the year, we are now able to offer limited visiting to some wards at the discretion of the nurse in-charge.”

Read more on visiting times...

Messages for loved ones and keeping in touch

We recognise the impact that a long stay in hospital can have on families and the importance of maintaining strong communication.  Our ward staff are keeping in touch with patients’ next of kin directly and our Patient Advice and Liaison Service (PALS) can help pass on personal messages from family and friends.

Read more information about messages for loved ones…

Our Strategy – Working Together, Improving Together

Our strategy sets out our vision, values, strategic aims and most importantly, how we will deliver against these ambitions for our patients, communities, and people in the future.

It is not just a document, it is for and about everyone at PHU, building on what we have achieved with a renewed focus on continuous improvement and the need to continue to work together and improve together to achieve our goals. 

A full copy of the strategy can be downloaded here.

For more information, please visit our strategy webpage.

There are lots of opportunities for you to get involved with the Trust, from volunteering to attending our public meetings, our Annual General Meeting or our hospital open day which is held every year.

Departments & Services

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    Acute Medical Unit

    The Acute Medical unit (AMU) at Queen Alexandra Hospital takes admissions from the Emergency Department, Ambulatory Emergency Care and direct from GPs.


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    ALERT® is a multi-professional course to train staff in recognising patient deterioration and act appropriately in treating the acutely unwell.

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    The Anaesthesia team provides anaesthesia to enable patients to tolerate operations and procedures in comfort and safety. This may be a local anaesthetic where the patient may remain awake, a local anaesthetic with sedation to make the patient drowsy or a full general anaesthetic where the patient will be asleep. We aim to provide safe, effective and personalised care to every patient we see, 24 hours a day, seven days a week.

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    Aquilis Counselling

    We are a team of professional, qualified and experienced counsellors and psychotherapists based at Queen Alexandra Hospital.

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    Audiology outpatient consultations with diagnostic testing for adults and children. The audiology department also test, fit and repair hearing aids.

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    Audiovestibular Medicine

    This service offers outpatient consultations and cover vertigo, dizziness, imbalance, hearing loss and tinnitus.

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    Breast and Endocrine Surgery

    The Breast and Endocrine team within Portsmouth Hospitals University NHS Trust works very closely with clinical colleagues such as Plastic Surgery, Oncology, Endocrinology, Dermatology and Breast Imaging to provide an extensive service, including the following:

    • Fast track breast consultation clinics
    • Breast MDT clinics
    • Breast care counselling clinics
    • Urgent two-week referral suspected cancer referrals from GP's
    • Urgent breast abscess referrals
    • Breast reconstruction
    • Specialist thyroid and parathyroid clinics
    • Gynaecomastia
    • General surgery clinics
    • Family history service
    • Breast prostheses fitting
    • Lymphoedema
    • Skin cancer and melanoma services
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    We provide a unified service with the Isle Of Wight Cardiac Department.

    • Outreach clinic at Gosport War Memorial
    • Community heart failure teams
    • Community rehab exercise classes
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    Clinical Coding

    Clinical Coding provides a clinical coding service for all inpatient and daycase episodes across the Trust, to abstract clinical information from the patient’s medical records and assign ICD10 and OPCS 4-8codes. Clinical Coding is used for both clinical and statistical purposes, these include the national tariff scheme where each individual episode is paid on the complexity of the patient and the treatment given to the patient, patients outcome data, clinical audit, casemix planning to name a few.

    The team is headed by Sally Daniels, Coding Improvement Manager. Jan Rickard is the Deputy Coding Manager. There are 28 coders and five clerks that make up the team.

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    Clinical Engineering

    Clinical Engineering (CE) is responsible for maintaining medical devices used within the Trust and provides management services on other medical devices which are maintained under external contract.  CE also provides training on the use of a range of medical devices and runs a Medical Equipment Library service which provides a pool of generic equipment that can be loaned for use by the wards.

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    Clinical Microbiology

    Microbiology provides the following services:

    - Diagnostic services for hospital clinical staff and general practitioners working in the community. This includes bacterial culture, identification, and susceptibility testing, Mycobacteriology, infectious disease serology, parasitology, mycology, and molecular diagnostics for infectious diseases.

    - Support to consultants in communicable disease control and their colleagues in public health medicine.

    - Local surveillance and special studies in infectious diseases.

    - Provision of specialist tests for neighbouring NHS Trust laboratories.

    - Investigation and support in community and national outbreaks of communicable disease.

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    Colposcopy Service

    Colposcopy clinics run Monday to Friday with morning and afternoon sessions and an evening clinic on Tuesdays.

    We offer the following services:

    • Colposcopy
    • Cervical smear test
    • Cervical biopsy
    • LLETZ treatment (Loop Diathermy)
    • Vault smear
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    Complaints and Patient Advice and Liaison Service (PALS)

    Our complaints department manage all formal complaints about the services provided by Portsmouth Hospitals University NHS Trust.

    PALS offer support to patients, relatives and visitors who have concerns or enquiries that can be resolved quickly.

  • Counter Fraud

    The Fraud and Security Management Service is a shared service hosted by Hampshire and Isle of Wight Partnership of Clinical Commissioning Groups, and located at Wickham Surgery near Fareham.

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    Critical Care Unit (ICU)

    We are one of the largest Intensive Care Units (ICU) in the UK, admitting around 1500 patients every year. Our new state of the art unit was built in 2009. It offers a purpose designed, high quality 24 bed intensive care unit. We have a large team (over 140 staff) of experienced doctors, nurses, physiotherapists, radiographers, pharmacists and other allied health professionals.

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    Day Surgery Unit

    Service for:

    • Pre and Post Operative Care for Patients undergoing Day Case Surgery.
    • Adult patients (over 16 years of age) whose procedure meets the Day Surgery Criteria.
    • Appointments are made by referrals from Outpatients Consultation.
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    Our enthusiastic and diverse team at the Portsmouth Dermatology Centre, which is based at the St Mary's Health Community Campus, receive referrals for patients with a wide range of skin problems, such as long-term conditions like psoriasis and eczema, through to skin cancers. Treatments for these problems vary from prescription medicines to dressings, day treatments and specialised light therapies given within the department. Skin cancers such as basal cell carcinoma, squamous cell carcinoma and melanoma may require surgical treatments. These range from small biopsies to large excisions, and we also carry out more complex Mohs micrographic surgery in some instances.

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Queen Alexandra Hospital,

  • 023 9228 6000

© 2024, Portsmouth Hospitals University NHS Trust