A stay in hospital can be a daunting time for anyone whether it is for a short or long time. But having someone with you can help you recover and make you feel more at ease.
Keeping in contact with friends and family is important to patients. It is recognised that a balance is needed between maintaining that contact and allowing for rest and recuperation. In response to feedback from patients, families and carers wards and departments have local guidelines about visiting times so please do check before visiting.
At Portsmouth Hospitals NHS Trust, we are proud to provide expert, compassionate care.
We are here for our local population of about 675,000 residents across Portsmouth and south east Hampshire and care for many people beyond, including providing some tertiary services to a catchment area of more than 2m people.
The Queen Alexandra Hospital is located just on the hill slopes of Portsdown Hill overlooking Portsmouth. It is conveniently situated for both the M27 and A3M.
Family members and carers play an important role in supporting patients during an episode of ill health. We are committed to the active involvement of family members, friends and carers during a hospital stay. Family members and carers play an important role in supporting patients during an episode of ill health.
More information on visiting hospital for an appointment.
If you've had experience of using our services and would like to make a comment then please contact the Patient Advice and Liaison Service (PALS). Your views are very important to us and we would like to hear where you think improvements are needed or where things have gone so well that you would like to share your thanks or gratitude with the staff involved. When things have not gone so well then you can be sure that we want to hear from you, so please get in touch with PALS.
During your stay in hospital you will meet a number of different members of staff. All members of staff wear name badges, but if you are not sure who someone is or what they do, please feel free to ask them to introduce themselves and explain what they do.
If you have any questions about your treatment, please ask a doctor or a nurse.
There are lots of opportunities for you to get involved with the Trust, from volunteering to attending our public meetings, our Annual General Meeting or our hospital open day which is held every year.
We welcome and value your feedback and use the views you share with us in a number of ways to learn and make improvements as well as sharing best practice. Feedback can be provided in a number of ways.
The Acute Medical unit (AMU) at Queen Alexandra Hospital is a 58 bedded facility which takes admissions from the Emergency Department, Ambulatory Emergency Care and direct from GPs. In addition to the admission ward, we provide an Ambulatory Emergency Care unit with nine bays. After patients have been assessed they will generally be treated, transferred to Ambulatory Emergency Care, admitted to a speciality ward, or discharged home.
ALERT™ uses a structured and prioritised system of patient assessment and management to enable a pre-emptive approach to critical illness. It instructs staff in the recognition of impending clinical deterioration, the management of disordered physiology and other aspects of the delivery of acute care.
The Anaesthesia team provides anaesthesia to enable patients to tolerate operations and procedures in comfort and safety. This may be a local anaesthetic where the patient may remain awake, a local anaesthetic with sedation to make the patient drowsy or a full general anaesthetic where the patient will be asleep. We aim to provide safe, effective and personalised care to every patient we see, 24 hours a day, seven days a week.
We are a team of professional, qualified, and experienced Counsellors / Psychotherapists based at Queen Alexandra Hospital in Cosham, Hampshire. If coming to the hospital is not possible for you, contact us as we have some flexibility around seeing people off site. People enter counselling for a variety of reasons. See the issues page for more information on the issues we have helped people resolve, plus some testimonials from our clients.
Audiology outpatient consultations with diagnostic testing for adults and children. The Audiology Department also test, fit and repair hearing aids.
We offer outpatient consultations following GP referral.
If your GP has asked you to attend for a blood test, you should be able to have this taken at your practice, either on the day or be given an appointment in the future.
If you hospital consultant has asked you to attend for a blood test you are able to have this taken in one of the hospital clinics listed below or, if more convenient, at your GP practice.
The Breast and Endocrine team within Portsmouth Hospitals Trust works very closely with clinical colleagues such as Plastic Surgery, Oncology, Endocrinology, Dermatology and Breast Imaging to provide an extensive service including the following:
Portsmouth Hospitals NHS Trust is a designated Cancer Centre and serves a population of approximately 800,000 within the area of southern Hampshire. The centre is part of the Central and South Coast Cancer Network and has close links with the Cancer Centre in Southampton and the cancer units in Chichester and on the Isle of Wight.
We provide a unified service with the Isle Of Wight Cardiac Department.
Clinical Coding provides a clinical coding service for all inpatient and daycase episodes across the Trust, to abstract clinical information from the patient’s medical records and assign ICD10 and OPCS 4-8codes. Clinical Coding is used for both clinical and statistical purposes, these include the national tariff scheme where each individual episode is paid on the complexity of the patient and the treatment given to the patient, patients outcome data, clinical audit, casemix planning to name a few.
The team is headed by Sally Daniels, Coding Improvement Manager. Jan Rickard is the Deputy Coding Manager. There are 28 coders and five clerks that make up the team.
Clinical Engineering (CE) is responsible for maintaining medical devices used within the Trust and provides management services on other medical devices which are maintained under external contract. CE also provides training on the use of a range of medical devices and runs a Medical Equipment Library service which provides a pool of generic equipment that can be loaned for use by the wards.
Microbiology provides the following services:
- Diagnostic services for hospital clinical staff and general practitioners working in the community. This includes bacterial culture, identification, and susceptibility testing, Mycobacteriology, infectious disease serology, parasitology, mycology, and molecular diagnostics for infectious diseases.
- Support to consultants in communicable disease control and their colleagues in public health medicine.
- Local surveillance and special studies in infectious diseases.
- Provision of specialist tests for neighbouring NHS Trust laboratories.
- Investigation and support in community and national outbreaks of communicable disease.
Colposcopy clinics run Monday to Friday with morning and afternoon sessions and an evening clinic on Tuesdays.
We offer the following services:
Our complaints department manage all formal complaints about the services provided by the Trust.
PALS offer support to patients, relatives and visitors who have concerns or enquiries that can be resolved quickly.
The Fraud and Security Management Service is a shared service hosted by Hampshire and Isle of Wight Partnership of Clinical Commissioning Groups, and located at Wickham Surgery near Fareham.
We are one of the largest Intensive Care Units (ICU) in the UK, admitting around 1500 patients every year. Our new state of the art unit was built in 2009. It offers a purpose designed, high quality 24 bed intensive care unit. We have a large team (over 140 staff) of experienced doctors, nurses, physiotherapists, radiographers, pharmacists and other allied health professionals.
The department of Dermatology receives referrals for skin diseases, from long term conditions, such as psoriasis and eczema, to skin cancers. Treatments vary considerably, form prescription medicines , dressing, day treatments and specialised light therapies given within the department, to tablet medications, newer biological agents and admission to hospital if required.
Some forms of skin cancers such as basal cell carcinoma, squamous cell carcinoma and melanoma require surgical treatments. These range from small biopsies to large excisions and the more complex Mohs micrographic surgery.