We know how important it is for patients and families to be able to see visitors. Please help us keep our patients and staff as safe as possible by checking the guidance below before you visiting.
We recognise the impact that a long stay in hospital can have on families and the importance of maintaining strong communication. Our ward staff are keeping in touch with patients’ next of kin directly and our Voluntary Services team can help pass on personal messages from family and friends.
After suspending visiting earlier in the year, we are now able to offer limited visiting to some wards at the discretion of the nurse in-charge.”
We recognise the impact that a long stay in hospital can have on families and the importance of maintaining strong communication. Our ward staff are keeping in touch with patients’ next of kin directly and our Patient Advice and Liaison Service (PALS) can help pass on personal messages from family and friends.
The Queen Alexandra Hospital is located just on the hill slopes of Portsdown Hill overlooking Portsmouth. It is conveniently situated for both the M27 and A3M.
Family members and carers play an important role in supporting patients during an episode of ill health. We are committed to the active involvement of family members, friends and carers during a hospital stay. Family members and carers play an important role in supporting patients during an episode of ill health.
More information on visiting hospital for an appointment.
If you've had experience of using our services and would like to make a comment then please contact the Patient Advice and Liaison Service (PALS). Your views are very important to us and we would like to hear where you think improvements are needed or where things have gone so well that you would like to share your thanks or gratitude with the staff involved. When things have not gone so well then you can be sure that we want to hear from you, so please get in touch with PALS.
During your stay in hospital you will meet a number of different members of staff. All members of staff wear name badges, but if you are not sure who someone is or what they do, please feel free to ask them to introduce themselves and explain what they do.
If you have any questions about your treatment, please ask a doctor or a nurse.
There are lots of opportunities for you to get involved with the Trust, from volunteering to attending our public meetings, our Annual General Meeting or our hospital open day which is held every year.
We welcome and value your feedback and use the views you share with us in a number of ways to learn and make improvements as well as sharing best practice. Feedback can be provided in a number of ways.
Last updated: 13 January 2023
At Portsmouth Hospitals University NHS Trust, we are proud to provide expert, compassionate care.
We are here for our local population of about 675,000 residents across Portsmouth and south east Hampshire and care for many people beyond.
We offer a full range of hospital services from our main site at Queen Alexandra Hospital in Portsmouth.
We offer a range of outpatient and diagnostic facilities at community sites and local treatment centres across Portsmouth and South East Hampshire. These include:
We are a regional cancer centre and also provide some tertiary services to a catchment area of more than 2m people. This includes the Wessex Kidney Service.
We are proud to host the country’s largest Ministry of Defence Hospital Unit, Joint Hospitals Group South, treating current and former members of the armed forces and their families and training clinicians.
We have a reputation for award-winning research and development. We pioneer new medical advances to benefit patients.
Each month we report to our Board on how we are performing against national targets including quality and safety, operational performance, workforce and organisational development and finance. This also shows how we are delivering against our annual Operating Plan. More information is available in our Integrated Performance Report.
Our annual Quality Account provides information about the quality of care and services we provide and our key achievements. It highlights our priorities and specific areas of focus for the coming year. The Quality Account and associated priorities focus on patient safety, patient experience and clinical effectiveness. We are working to continuously improve to ensure our patients, their families and carers receive the best possible care. We aim to improve our services based on what our patients say matters most to them. A full range of quality measures and how we are working towards achieving these is reported to the Trust Board and Quality and Performance Committee monthly. Our Quality Account for 2019/20 can be found here.