Publish date: 26 January 2024
On Monday 4 December 2023, we were made aware of an error with the issuing of penalty charge notices (PCNs) for people parking on the Queen Alexandra Hospital site between 1 September 2023 and 15 November 2023. This includes people parking within our multi-storey car parks and pay and display parking. The issues that led to this have been identified and steps are being taken to stop this happening again.
We apologise to anyone affected by this and thank them for bringing it to our attention.
We have contacted the third-party provider (Parkshield) that manages our on-site parking and instruct them to cancel all fines issued within this period. Anyone who has already paid will be refunded and everyone should receive a letter confirming the fine has been cancelled shortly. Due to rules around data sharing, this will come from Parkshield directly. If you received a fine and have any questions about it, please contact Parkshield directly using the information on the letter.
To ensure our records are up to date, we advise all Blue Badge Holders visiting the QA Hospital site to check at the main reception of the hospital on their next visit to confirm their pass is valid.
