Patient Advice and Information Line

• If you have a ‘flare-up’ of your symptoms and these have not responded to your usual self-help treatments and you feel that you need further advice
• If you are experiencing side effects that you think may be caused by the medication prescribed for your arthritis
• If you experience an adverse reaction to a treatment given at the rheumatology clinic
• If you have been asked by one of the rheumatology team to report on your progress
• If you have any urgent worries or concerns that cannot wait until your next appointment

The Rheumatology Patient Advice and Information Line is available to anyone who attends the rheumatology clinics at Queen Alexandra, Gosport and Petersfield clinics.

It can also be used by your family or carer, as long as you have given your permission. We will only discuss confidential matters with you.

The service runs Monday - Friday 8am - 4pm only.

Please call 02392 286935 or email pho-tr.rheumatologypail@nhs.net 

Please give your:

• Full name
• Full phone number(which includes the regional code (e.g 023 92)
• Hospital number(usually on your appointment card or letter from the rheumatology department that starts with a letter followed by several numbers e.g. Q123456)
• Date of birth

Then give us a brief message about the reason why you are contacting the Patient Advice and Information Line.

One of the team will return your call as soon as possible, although this may take up to 8 working days.

It is important that you remember this is not an emergency service and if you have an emergency you will need to directly contact the emergency services.

For urgent problems you should contact your GP surgery or go to your nearest walk in centre or contact NHS 111.

• Rheumatology outpatient appointments – 02392 286831.
• Rheumatology day case treatment appointments – 02392 286176 or 02392 284471.
• For occupational therapy or physiotherapy please call the hospital switchboard – 02392 286000.