A stay in hospital can be a daunting time for anyone whether it is for a short or long time. But having someone with you can help you recover and make you feel more at ease.
Keeping in contact with friends and family is important to patients. It is recognised that a balance is needed between maintaining that contact and allowing for rest and recuperation. In response to feedback from patients, families and carers wards and departments have local guidelines about visiting times so please do check before visiting.
At Portsmouth Hospitals NHS Trust, we are proud to provide expert, compassionate care.
We are here for our local population of about 675,000 residents across Portsmouth and south east Hampshire and care for many people beyond, including providing some tertiary services to a catchment area of more than 2m people.
The Queen Alexandra Hospital is located just on the hill slopes of Portsdown Hill overlooking Portsmouth. It is conveniently situated for both the M27 and A3M.
Family members and carers play an important role in supporting patients during an episode of ill health. We are committed to the active involvement of family members, friends and carers during a hospital stay. Family members and carers play an important role in supporting patients during an episode of ill health.
More information on visiting hospital for an appointment.
If you've had experience of using our services and would like to make a comment then please contact the Patient Advice and Liaison Service (PALS). Your views are very important to us and we would like to hear where you think improvements are needed or where things have gone so well that you would like to share your thanks or gratitude with the staff involved. When things have not gone so well then you can be sure that we want to hear from you, so please get in touch with PALS.
During your stay in hospital you will meet a number of different members of staff. All members of staff wear name badges, but if you are not sure who someone is or what they do, please feel free to ask them to introduce themselves and explain what they do.
If you have any questions about your treatment, please ask a doctor or a nurse.
There are lots of opportunities for you to get involved with the Trust, from volunteering to attending our public meetings, our Annual General Meeting or our hospital open day which is held every year.
We welcome and value your feedback and use the views you share with us in a number of ways to learn and make improvements as well as sharing best practice. Feedback can be provided in a number of ways.
Last updated: 04 November 2019
We have a team of dedicated Patient Research Ambassadors (PRAs) who support our research agenda across the Trust and in our local community.
PRAs help increase understanding of research opportunities available at the hospital.
Our PRAs may have a passion for research for a specific condition where they have experience as a patient or carer. They may work with a particular department in the hospital to inform more patients about research into a condition. Or they may work with staff to help improve ways in which we make our research available to patients who may wish to take part.
Hear from PRA Bill Ware about life as a PRA:
Please tell us a little bit about yourself
I'm William (Bill) Ware. I retired from research, science and engineering in December 2007. My work experience 45 years covered twelve disciplines. My motivation to volunteer comes from the need to interact with people and offer my skills and knowledge that could be used by other people.
What made you decide to become a Patient Research Ambassador?
My research experience. As well as this my parents and a friend experienced clinical conditions...such as Alzheimer’s, respiratory and brain tumour respectively.
Why do you think NHS research is important?
We all need to invest in our own and other people’s well being.
What activities have you been involved with?
I have been involved with a number of meetings and conferences related to clinical research. I've also completed a clinical ethics course and become more involved with e Health.
What would you say to others who are considering getting involved in research?
Become involved in clinical research as a patient, carer or researcher and use your life experiences. It is the most rewarding experience that you can have!
If you’re interested in becoming a Patient Research Ambassador, or would like to get in touch for any other reason, please contact us at firstname.lastname@example.org’