Temporary visiting restrictions due to COVID-19

We recently made the difficult decision to suspend visiting to our hospital until further notice except in the below exceptional circumstances, to help reduce the spread of COVID-19.

Read more information about restrictions…


Messages for loved ones and keeping in touch

We recognise the impact that a long stay in hospital can have on families and the importance of maintaining strong communication.  Our ward staff are keeping in touch with patients’ next of kin directly and our Patient Advice and Liaison Service (PALS) can help pass on personal messages from family and friends.

Read more information about messages for loved ones…

Temporary visiting restrictions due to COVID-19

We recently made the difficult decision to suspend visiting to our hospital until further notice except in the below exceptional circumstances, to help reduce the spread of COVID-19.

Read more information about restrictions…


Messages for loved ones and keeping in touch

We recognise the impact that a long stay in hospital can have on families and the importance of maintaining strong communication.  Our ward staff are keeping in touch with patients’ next of kin directly and our Patient Advice and Liaison Service (PALS) can help pass on personal messages from family and friends.

Read more information about messages for loved ones…

During your stay in hospital you will meet a number of different members of staff.  All members of staff wear name badges, but if you are not sure who someone is or what they do, please feel free to ask them to introduce themselves and explain what they do. 

If you have any questions about your treatment, please ask a doctor or a nurse.

There are lots of opportunities for you to get involved with the Trust, from volunteering to attending our public meetings, our Annual General Meeting or our hospital open day which is held every year.

Quality

Last updated: 05 November 2019

Our healthcare and patient experience standards are exceptionally high. It is for that reason, we work only with industry recognised specialist experts. This helps us to ensure that our patients are placed the best and safest treatment available in the world.

As a private patient centre of acute surgical services, we aim to provide the highest patient experience and clinical standards possible. This includes ensuring rigorous hygiene and infection control regimes.

We’re also very committed to successful delivery of our key drivers for quality and operational governance, which are:

  • clinical safety
  • risk management
  • staff development and engagement
  • clinical quality
  • information governance
  • patient experience
  • regulatory compliance and accreditation
  • excellence and innovation technology
  • international patients

We’re proud to admit patients from all over the world at the Harbour Suite. We appreciate that seeking medical treatment abroad can be daunting. We have therefore put together a team of highly experienced patient journey coordinators at hand to support and ensure our patients are made to feel at home during their stay at The Harbour Suite. 

International patients can access private care at The Harbour Suite through multiple avenues. We accept patients who have their treatment by self-funding, employer/embassy sponsorship or medical insurance providers.

Our team are here to assist you throughout our journey, from start to finish. They’ll be able to provide you with guidance throughout your time with us and can help you to find the right consultant, book appointments and they can even provide recommendations on local tourism activities and destinations during your stay with us.

 

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Queen Alexandra Hospital,
Cosham,
Portsmouth,
PO6 3LY

© 2020, Portsmouth Hospitals NHS Trust