A stay in hospital can be a daunting time for anyone whether it is for a short or long time. But having someone with you can help you recover and make you feel more at ease.
Keeping in contact with friends and family is important to patients. It is recognised that a balance is needed between maintaining that contact and allowing for rest and recuperation. In response to feedback from patients, families and carers wards and departments have local guidelines about visiting times so please do check before visiting.
At Portsmouth Hospitals NHS Trust, we are proud to provide expert, compassionate care.
We are here for our local population of about 675,000 residents across Portsmouth and south east Hampshire and care for many people beyond, including providing some tertiary services to a catchment area of more than 2m people.
The Queen Alexandra Hospital is located just on the hill slopes of Portsdown Hill overlooking Portsmouth. It is conveniently situated for both the M27 and A3M.
Family members and carers play an important role in supporting patients during an episode of ill health. We are committed to the active involvement of family members, friends and carers during a hospital stay. Family members and carers play an important role in supporting patients during an episode of ill health.
More information on visiting hospital for an appointment.
If you've had experience of using our services and would like to make a comment then please contact the Patient Advice and Liaison Service (PALS). Your views are very important to us and we would like to hear where you think improvements are needed or where things have gone so well that you would like to share your thanks or gratitude with the staff involved. When things have not gone so well then you can be sure that we want to hear from you, so please get in touch with PALS.
During your stay in hospital you will meet a number of different members of staff. All members of staff wear name badges, but if you are not sure who someone is or what they do, please feel free to ask them to introduce themselves and explain what they do.
If you have any questions about your treatment, please ask a doctor or a nurse.
There are lots of opportunities for you to get involved with the Trust, from volunteering to attending our public meetings, our Annual General Meeting or our hospital open day which is held every year.
We welcome and value your feedback and use the views you share with us in a number of ways to learn and make improvements as well as sharing best practice. Feedback can be provided in a number of ways.
Last updated: 20 November 2019
Established in 2012, The Harbour Suite is a dedicated private patient centre of excellence situated on G level at Queen Alexandra Hospital, boasting panoramic skyline views across the historic naval city of Portsmouth.
The Harbour Suite aims to provide the best personalised healthcare available in the market, giving its patients access to world leading specialist services, as well as bringing a breadth of surgical and medical expertise.
The facility is comprised of 14 ensuite rooms, two consultation rooms and a treatment room. The unit also has access to imaging and diagnostic facilities as well as a state-of-the-art 24-bed Intensive Care Unit (ICU). Our healthcare and patient experience standards are exceptionally high and it is for that reason that we work only with industry recognised specialists. This helps us to ensure that our patients are given the best and safest treatment available. Private rooms are also available for NHS patients in The Harbour Suite upon enquiry. Our corporate mission is based on one agenda - our commitment to reinvesting the unit’s financial surplus straight back into Portsmouth Hospital NHS Trust to help improve healthcare for all of our patients across the NHS. These investments focus upon improving our patients’ experiences at Queen Alexandra Hospital. This is delivered through ongoing investment into the latest medical technology and facilities, as well as innovative treatments and the development of trust staff.