A stay in hospital can be a daunting time for anyone whether it is for a short or long time. But having someone with you can help you recover and make you feel more at ease.
Keeping in contact with friends and family is important to patients. It is recognised that a balance is needed between maintaining that contact and allowing for rest and recuperation. In response to feedback from patients, families and carers wards and departments have local guidelines about visiting times so please do check before visiting.
At Portsmouth Hospitals NHS Trust, we are proud to provide expert, compassionate care.
We are here for our local population of about 675,000 residents across Portsmouth and south east Hampshire and care for many people beyond, including providing some tertiary services to a catchment area of more than 2m people.
The Queen Alexandra Hospital is located just on the hill slopes of Portsdown Hill overlooking Portsmouth. It is conveniently situated for both the M27 and A3M.
Family members and carers play an important role in supporting patients during an episode of ill health. We are committed to the active involvement of family members, friends and carers during a hospital stay. Family members and carers play an important role in supporting patients during an episode of ill health.
More information on visiting hospital for an appointment.
If you've had experience of using our services and would like to make a comment then please contact the Patient Advice and Liaison Service (PALS). Your views are very important to us and we would like to hear where you think improvements are needed or where things have gone so well that you would like to share your thanks or gratitude with the staff involved. When things have not gone so well then you can be sure that we want to hear from you, so please get in touch with PALS.
During your stay in hospital you will meet a number of different members of staff. All members of staff wear name badges, but if you are not sure who someone is or what they do, please feel free to ask them to introduce themselves and explain what they do.
If you have any questions about your treatment, please ask a doctor or a nurse.
There are lots of opportunities for you to get involved with the Trust, from volunteering to attending our public meetings, our Annual General Meeting or our hospital open day which is held every year.
We welcome and value your feedback and use the views you share with us in a number of ways to learn and make improvements as well as sharing best practice. Feedback can be provided in a number of ways.
Last updated: 25 October 2019
Space on our wards is limited so we ask that any belongings are bought in a small holdall
Any medicines you are currently taking including any over the counter or herbal medicine products
Your copy of the Hospital Passport or This Is Me booklet Glasses, hearing aids and any other communication aid you may need. Walking stick, zimmer frames or any other walking aid you may need. Any toiletries you may need which can include sanitary and continence products
You may bring a flannel and towel. False teeth should be bought in a labelled container Comfortable clothing to wear during the day, good fitting non-slip shoes or closed in non-slip slippers.
Nightwear and dressing gown for wearing at night Magazines and books, mobile phone, a music player and a small amount of change for newspapers or items from the trolley.
Please be aware the hospital cannot accept responsibility for the loss of any valuable property not given to staff for safe keeping
We understand how important your privacy is, and our priority is to ensure that you are cared for in single-sex facilities. The majority of the wards in our hospitals are mixed wards with single sex bays. There may be some cases, particularly in emergencies, where we can’t provide single-sex accommodation. This is most likely to happen if you need to be looked after in an emergency or intensive care ward, or a high dependency or observation unit.
Student doctors, or other clinical staff in training, are sometimes present in our clinics and departments. You may be asked to discuss your condition with students and allow them to examine you. You may also be asked to take part in research. If you do not feel happy about this, please tell a member of staff. You have the right to refuse.
