We recently made the difficult decision to suspend visiting to our hospital until further notice except in the below exceptional circumstances, to help reduce the spread of COVID-19.
Read more information about restrictions…
We recognise the impact that a long stay in hospital can have on families and the importance of maintaining strong communication. Our ward staff are keeping in touch with patients’ next of kin directly and our Patient Advice and Liaison Service (PALS) can help pass on personal messages from family and friends.
We recently made the difficult decision to suspend visiting to our hospital until further notice except in the below exceptional circumstances, to help reduce the spread of COVID-19.
Read more information about restrictions…
We recognise the impact that a long stay in hospital can have on families and the importance of maintaining strong communication. Our ward staff are keeping in touch with patients’ next of kin directly and our Patient Advice and Liaison Service (PALS) can help pass on personal messages from family and friends.
The Queen Alexandra Hospital is located just on the hill slopes of Portsdown Hill overlooking Portsmouth. It is conveniently situated for both the M27 and A3M.
Family members and carers play an important role in supporting patients during an episode of ill health. We are committed to the active involvement of family members, friends and carers during a hospital stay. Family members and carers play an important role in supporting patients during an episode of ill health.
More information on visiting hospital for an appointment.
If you've had experience of using our services and would like to make a comment then please contact the Patient Advice and Liaison Service (PALS). Your views are very important to us and we would like to hear where you think improvements are needed or where things have gone so well that you would like to share your thanks or gratitude with the staff involved. When things have not gone so well then you can be sure that we want to hear from you, so please get in touch with PALS.
During your stay in hospital you will meet a number of different members of staff. All members of staff wear name badges, but if you are not sure who someone is or what they do, please feel free to ask them to introduce themselves and explain what they do.
If you have any questions about your treatment, please ask a doctor or a nurse.
There are lots of opportunities for you to get involved with the Trust, from volunteering to attending our public meetings, our Annual General Meeting or our hospital open day which is held every year.
We welcome and value your feedback and use the views you share with us in a number of ways to learn and make improvements as well as sharing best practice. Feedback can be provided in a number of ways.
Last updated: 28 August 2020
We are now able to offer limited visiting to some wards, but this remains at the discretion of the nurse in-charge and ward sister of the area you wish to visit. Please call the ward or department before coming to the hospital as the number of visitors will be limited.
Please do not attempt to visit without contacting the ward or department first.
Please do not come to the hospital if you are showing symptoms of coronavirus, instead self-isolate at home and organise a test.
From 15 June, visitors and outpatients need to wear masks when they come into hospital. For more information on this, please click here.
Thank you for your continued support and understanding at this challenging time.
Following changes to national infection prevention guidance, we are now able to permit nominated birth partners to attend the maternity unit with their partner for early labour and labour assessment, as well as delivery. From Tuesday 1 September, we will also be able to accommodate one partner in the room during prenatal scans. The accompanying partner must wear a face covering or mask.
Messages for loved ones and keeping in touch
We recognise the impact that a long stay in hospital can have on families and the importance of maintaining strong communication. Our ward staff are keeping in touch with patients’ next of kin directly and our Patient Advice and Liaison Service (PALS) can help pass on personal messages from family and friends.
We want to support you to keep you in touch with your loved ones as much as possible at this difficult time and have introduced a number of different ways to help while visiting is restricted:
You can find out more about all of these services by contacting PALS or asking the ward team for more information. You can email PHT.PALS2@porthosp.nhs.uk or call 0800 917 6039
