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Visiting suspended at Queen Alexandra Hospital (QA)


A stay in hospital can be a daunting time for anyone whether it is for a short or long time. But having someone with you can help you recover and make you feel more at ease.

Keeping in contact with friends and family is important to patients. It is recognised that a balance is needed between maintaining that contact and allowing for rest and recuperation. In response to feedback from patients, families and carers wards and departments have local guidelines about visiting times so please do check before visiting. 

Visiting suspended at Queen Alexandra Hospital (QA)


At Portsmouth Hospitals NHS Trust, we are proud to provide expert, compassionate care.

We are here for our local population of about 675,000 residents across Portsmouth and south east Hampshire and care for many people beyond, including providing some tertiary services to a catchment area of more than 2m people.

During your stay in hospital you will meet a number of different members of staff.  All members of staff wear name badges, but if you are not sure who someone is or what they do, please feel free to ask them to introduce themselves and explain what they do. 

If you have any questions about your treatment, please ask a doctor or a nurse.

There are lots of opportunities for you to get involved with the Trust, from volunteering to attending our public meetings, our Annual General Meeting or our hospital open day which is held every year.

Smoke Free

Last updated: 28 October 2019

The Trust operates a smoke-free policy and wishes to advise all visitors that smoking is not permitted anywhere on the hospital grounds. 

As part of our commitment to improving the health and wellbeing of our staff, patients and visitors, QA Hospital is a smoke-free site. Being smoke free not only helps protect people from the harmful effects of second-hand smoke on-site, but also play a significant role in reducing the number of people who smoke by providing support to help them quit.

Why it’s important

Smoking rates have declined in Portsmouth over the last few years but 15.2% of adults living in the city still smoke - above the average for England. Deaths rates due to smoking in Portsmouth are also significantly higher than the national average - approximately 1,000 deaths over a three-year period (from 2014-16). That equates to over 300 deaths a year - almost 1 in 5 of all deaths in Portsmouth.

Smoking costs the NHS an estimated £2billion a year but the cost to society could be as much as £13.8billion each year. It also causes almost 80,000 premature deaths every year, and contributes to 1.7million hospital admissions.

Chief Executive, Mark Cubbon says: “This is our hospital and our community and I would ask everyone to help us in our mission to make QA a smoke-free site. Sadly lung cancer rates at Queen Alexandra Hospital are disproportionately high. As the one of the largest employers in Portsmouth and one of the busiest acute hospitals in the UK, we have responsibility to help reduce smoking and, in turn, the serious illnesses related to it.”

Can I use an e-cigarette?

The Trust has a positive approach to people who use e-cigarettes instead of cigarettes. As a result, vaping or the use of e-cigarettes is allowed in the outdoor spaces of our site. It is not allowed inside any of the buildings. We also ask visitors and patients to be respectful of others and not use e-cigarettes outside our entrances or by windows.

Need help to quit smoking?

All patients coming for appointments or procedures will be asked if they smoke. If you are a smoker then we will provide you with some very brief advice on how to quit. If you're staying with us for longer periods then various Nicotine Replacement Therapies will be offered to you.

There are also many advice and support groups that can help you quit smoking. Listed below are a number of organisations that can help you quit for good:

  • Quit 4 Life - A free NHS service helping people in Hampshire who want to stop smoking.
  • Portsmouth Wellbeing Service - The Wellbeing Service offers free support to help you quit smoking, drink less alcohol, eat well and move more. It's available at venues across Portsmouth.
  • One You - Public Health England’s public-facing guidance on making healthy changes to your live.
  • Action on Smoking and Health - A campaigning public health charity that works to eliminate the harm caused by tobacco.
  • Smoke Free - NHS website that provides information and resources around stopping smoking and second hand smoke.
  • QUIT - UK charity that helps smokers to stop and young people to never start. They provide a diverse range of services including help-lines and community programmes in 8 different languages.
  • Helplines
  • National Help line: 0800 0224332
  • Quitline - 0800 00 22 00
  • Dads Quitline - 0800 00 22 11  
  • Bengali Quitline - 0800 00 22 44   
  • Gujarati Quitline - 0800 00 22 55   
  • Hindi Quitline - 0800 00 22 66
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