We know how important it is for patients and families to be able to see visitors. Please help us keep our patients and staff as safe as possible by checking the guidance below before you visiting.
Read more on visiting times...
We recognise the impact that a long stay in hospital can have on families and the importance of maintaining strong communication. Our ward staff are keeping in touch with patients’ next of kin directly and our Voluntary Services team can help pass on personal messages from family and friends.
After suspending visiting earlier in the year, we are now able to offer limited visiting to some wards at the discretion of the nurse in-charge.”
Read more on visiting times...
We recognise the impact that a long stay in hospital can have on families and the importance of maintaining strong communication. Our ward staff are keeping in touch with patients’ next of kin directly and our Patient Advice and Liaison Service (PALS) can help pass on personal messages from family and friends.
The Queen Alexandra Hospital is located just on the hill slopes of Portsdown Hill overlooking Portsmouth. It is conveniently situated for both the M27 and A3M.
Family members and carers play an important role in supporting patients during an episode of ill health. We are committed to the active involvement of family members, friends and carers during a hospital stay. Family members and carers play an important role in supporting patients during an episode of ill health.
More information on visiting hospital for an appointment.
If you've had experience of using our services and would like to make a comment then please contact the Patient Advice and Liaison Service (PALS). Your views are very important to us and we would like to hear where you think improvements are needed or where things have gone so well that you would like to share your thanks or gratitude with the staff involved. When things have not gone so well then you can be sure that we want to hear from you, so please get in touch with PALS.
During your stay in hospital you will meet a number of different members of staff. All members of staff wear name badges, but if you are not sure who someone is or what they do, please feel free to ask them to introduce themselves and explain what they do.
If you have any questions about your treatment, please ask a doctor or a nurse.
There are lots of opportunities for you to get involved with the Trust, from volunteering to attending our public meetings, our Annual General Meeting or our hospital open day which is held every year.
We welcome and value your feedback and use the views you share with us in a number of ways to learn and make improvements as well as sharing best practice. Feedback can be provided in a number of ways.
Last updated: 28 October 2019
As part of our commitment to improving the health and wellbeing of our staff, patients and visitors, QA Hospital is a smoke-free site. Being smoke free not only helps protect people from the harmful effects of second-hand smoke on-site, but also play a significant role in reducing the number of people who smoke by providing support to help them quit.
Smoking rates have declined in Portsmouth over the last few years but 15.2% of adults living in the city still smoke - above the average for England. Deaths rates due to smoking in Portsmouth are also significantly higher than the national average - approximately 1,000 deaths over a three-year period (from 2014-16). That equates to over 300 deaths a year - almost 1 in 5 of all deaths in Portsmouth.
Smoking costs the NHS an estimated £2billion a year but the cost to society could be as much as £13.8billion each year. It also causes almost 80,000 premature deaths every year, and contributes to 1.7million hospital admissions.
Chief Executive, Mark Cubbon says: “This is our hospital and our community and I would ask everyone to help us in our mission to make QA a smoke-free site. Sadly lung cancer rates at Queen Alexandra Hospital are disproportionately high. As the one of the largest employers in Portsmouth and one of the busiest acute hospitals in the UK, we have responsibility to help reduce smoking and, in turn, the serious illnesses related to it.”
The Trust has a positive approach to people who use e-cigarettes instead of cigarettes. As a result, vaping or the use of e-cigarettes is allowed in the outdoor spaces of our site. It is not allowed inside any of the buildings. We also ask visitors and patients to be respectful of others and not use e-cigarettes outside our entrances or by windows.
All patients coming for appointments or procedures will be asked if they smoke. If you are a smoker then we will provide you with some very brief advice on how to quit. If you're staying with us for longer periods then various Nicotine Replacement Therapies will be offered to you.
There are also many advice and support groups that can help you quit smoking. Listed below are a number of organisations that can help you quit for good:
