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Visiting suspended at Queen Alexandra Hospital (QA)


A stay in hospital can be a daunting time for anyone whether it is for a short or long time. But having someone with you can help you recover and make you feel more at ease.

Keeping in contact with friends and family is important to patients. It is recognised that a balance is needed between maintaining that contact and allowing for rest and recuperation. In response to feedback from patients, families and carers wards and departments have local guidelines about visiting times so please do check before visiting. 

Visiting suspended at Queen Alexandra Hospital (QA)


At Portsmouth Hospitals NHS Trust, we are proud to provide expert, compassionate care.

We are here for our local population of about 675,000 residents across Portsmouth and south east Hampshire and care for many people beyond, including providing some tertiary services to a catchment area of more than 2m people.

During your stay in hospital you will meet a number of different members of staff.  All members of staff wear name badges, but if you are not sure who someone is or what they do, please feel free to ask them to introduce themselves and explain what they do. 

If you have any questions about your treatment, please ask a doctor or a nurse.

There are lots of opportunities for you to get involved with the Trust, from volunteering to attending our public meetings, our Annual General Meeting or our hospital open day which is held every year.

Shops and Facilities

Last updated: 22 January 2020

Just inside the main entrance of the hospital, on Level A is the largest hospital shop.  This is run by 'Amigo' newsagents and sells daily papers, magazines, sweets, crisps, snacks, cards and other items useful for both visiting or staying in hospital.  The shop is open seven days a week with the following opening hours:

Monday to Friday 6.30am - 9.30pm Saturday 7am - 8.00pm Sunday 8am - 7.30pm


Costa Coffee


On Level A, next to Amigo, you can find Costa Coffee selling a range of hot and cold drinks, sandwiches, paninis and snacks to eat in or take away. Costa Coffee is open seven days a week with the following opening hours:

Monday to Friday 6am - 11pm Saturday and Sunday  7am - 9pm

There is also a Costa Cart that can be found by the North Entrance on Level C which is open Monday to Friday 6.30am to 7.00pm, and Saturday 12.00pm to 6.00pm.

B Level Restaurant

On Level B, the restaurant serves a range of hot food, snacks, drinks and confectionery at competitive prices. The restaurant is open 7 days a week from 7.30am until 7.00pm and offers the following menus:

Breakfast 7.30am to 11.15am

Lunch 11.45am to 1.45pm

Snack Bar 1.45pm to 4.30pm

Evening menu 5.00pm to 7.00pm

League of Friends

On Level B of the hospital, the 'League of Friends' charity run a coffee shop selling teas and a limited range of light snacks. The coffee shop is open from:

Monday to Friday 10am – 4pm, Saturday and Sunday 12.00 noon - 3.30pm

Portsmouth Hospitals Charity Shop

On Level C, next to the North Entrance, the Portsmouth Hospitals Charity Shop sells bric-a-brac, toys, baby clothes, blankets, jams, cakes and puzzles all to raise money for state-of-the-art equipment, facilities and research within the hospital's wards and departments.

The opening times are:

Monday to Friday 8:30am - 4.30pm The shop is not open at the weekend.

To learn more about the shop and to donate an item, please click here.

Cash Machines

Adjacent to the Amigo shop on Level A is a cash point machine. This is a free cash withdrawal machine and accepts most major bankcards. The service is normally available 24hrs. There is also a free cash machine within the Amigo shop.

A further cash machine is located outside the Level B Restaurant .

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