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A stay in hospital can be a daunting time for anyone whether it is for a short or long time. But having someone with you can help you recover and make you feel more at ease.

Keeping in contact with friends and family is important to patients. It is recognised that a balance is needed between maintaining that contact and allowing for rest and recuperation. In response to feedback from patients, families and carers wards and departments have local guidelines about visiting times so please do check before visiting.

At Portsmouth Hospitals NHS Trust, we are proud to provide expert, compassionate care.

We are here for our local population of about 675,000 residents across Portsmouth and south east Hampshire and care for many people beyond, including providing some tertiary services to a catchment area of more than 2m people.

During your stay in hospital you will meet a number of different members of staff.  All members of staff wear name badges, but if you are not sure who someone is or what they do, please feel free to ask them to introduce themselves and explain what they do. 

If you have any questions about your treatment, please ask a doctor or a nurse.

There are lots of opportunities for you to get involved with the Trust, from volunteering to attending our public meetings, our Annual General Meeting or our hospital open day which is held every year.

Respect and Protect campaign

Last updated: 04 November 2019

In the 2017 staff survey the feedback received showed that almost a third of our staff (31 per cent) had experienced harassment from patients, relatives or the public in the last 12 months and 18 per cent had experienced physical violence in the last 12 months.

No-one in the NHS, regardless of where they work, or what position they hold should experience any form of abuse at work.

As a result, we undertook research to understand where our staff are at greatest risk of this behaviour and to make sure we are doing all we can to protect them. The outcome was our ‘Respect and Protect’ campaign.

At the centre of the campaign is our seven point plan (insert link) which outlines the action we are taking including:

  • Providing emotional support for all staff who are victims of verbal or physical abuse
  • Making it easier for staff to report incidents by introducing touch screen terminals to record details of any assaults
  • Actively encouraging staff to report assaults to the police and support them through this process if they choose to do so
  • Providing training and support to staff to minimise the risk of assaults
  • Reviewing reported incidents of violence to ensure we learn from any opportunities to prevent future incidents


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