We know how important it is for patients and families to be able to see visitors. Please help us keep our patients and staff as safe as possible by checking the guidance below before you visiting.
We recognise the impact that a long stay in hospital can have on families and the importance of maintaining strong communication. Our ward staff are keeping in touch with patients’ next of kin directly and our Voluntary Services team can help pass on personal messages from family and friends.
After suspending visiting earlier in the year, we are now able to offer limited visiting to some wards at the discretion of the nurse in-charge.”
We recognise the impact that a long stay in hospital can have on families and the importance of maintaining strong communication. Our ward staff are keeping in touch with patients’ next of kin directly and our Patient Advice and Liaison Service (PALS) can help pass on personal messages from family and friends.
The Queen Alexandra Hospital is located just on the hill slopes of Portsdown Hill overlooking Portsmouth. It is conveniently situated for both the M27 and A3M.
Family members and carers play an important role in supporting patients during an episode of ill health. We are committed to the active involvement of family members, friends and carers during a hospital stay. Family members and carers play an important role in supporting patients during an episode of ill health.
More information on visiting hospital for an appointment.
If you've had experience of using our services and would like to make a comment then please contact the Patient Advice and Liaison Service (PALS). Your views are very important to us and we would like to hear where you think improvements are needed or where things have gone so well that you would like to share your thanks or gratitude with the staff involved. When things have not gone so well then you can be sure that we want to hear from you, so please get in touch with PALS.
Our Strategy – Working Together, Improving Together
Our strategy sets out our vision, values, strategic aims and most importantly, how we will deliver against these ambitions for our patients, communities, and people in the future.
It is not just a document, it is for and about everyone at PHU, building on what we have achieved with a renewed focus on continuous improvement and the need to continue to work together and improve together to achieve our goals.
A full copy of the strategy can be downloaded here.
For more information, please visit our strategy webpage.
There are lots of opportunities for you to get involved with the Trust, from volunteering to attending our public meetings, our Annual General Meeting or our hospital open day which is held every year.
We welcome and value your feedback and use the views you share with us in a number of ways to learn and make improvements as well as sharing best practice. Feedback can be provided in a number of ways.
Last updated: 28 October 2019
Main reception is the first point of call for all patients, visitors, carers and members of the public visiting the hospital. Members of staff are happy to help with any enquiry that you have about the hospital and its services. Some enquiries they can assist with are:
For other direction enquiries, please download the "Way finding leaflet final" located at the bottom of this page to assist you on your visit.
This reception is located at the North entrance on C Level. Many roles of Main Reception are available at this reception. When out of opening hours, car parking ticket validation must be completed at the Main Reception.
This is a high security region of the hospital, with admittance being strictly monitored. The entrance is located in the atrium of the main entrance at A Level. The reception is on the right of the entrance to the Unit. When this reception is closed, admittance is still strictly monitored via the main reception.
The centre provides free confidential information about health related issues. This service aims to provide up to date information on health related issues and healthy lifestyles as well as illnesses and treatments. We are here to help you in a relaxed and informal environment. There are leaflets and fact-sheets available for you to take away. The Patient Advice And Liaison Service (PALS) can also be accessed via the centre.
Do not hesitate to drop in to speak to someone at the centre, opening times and contact details are located under the contact information section.
The service is for Patients, Relatives, Carers, Staff and Members of the public who would like some help in finding more information on health related issues.