After suspending visiting earlier in the year, we are now able to offer limited visiting to some wards at the discretion of the nurse in-charge.”
We recognise the impact that a long stay in hospital can have on families and the importance of maintaining strong communication. Our ward staff are keeping in touch with patients’ next of kin directly and our Patient Advice and Liaison Service (PALS) can help pass on personal messages from family and friends.
The Queen Alexandra Hospital is located just on the hill slopes of Portsdown Hill overlooking Portsmouth. It is conveniently situated for both the M27 and A3M.
Family members and carers play an important role in supporting patients during an episode of ill health. We are committed to the active involvement of family members, friends and carers during a hospital stay. Family members and carers play an important role in supporting patients during an episode of ill health.
More information on visiting hospital for an appointment.
If you've had experience of using our services and would like to make a comment then please contact the Patient Advice and Liaison Service (PALS). Your views are very important to us and we would like to hear where you think improvements are needed or where things have gone so well that you would like to share your thanks or gratitude with the staff involved. When things have not gone so well then you can be sure that we want to hear from you, so please get in touch with PALS.
During your stay in hospital you will meet a number of different members of staff. All members of staff wear name badges, but if you are not sure who someone is or what they do, please feel free to ask them to introduce themselves and explain what they do.
If you have any questions about your treatment, please ask a doctor or a nurse.
There are lots of opportunities for you to get involved with the Trust, from volunteering to attending our public meetings, our Annual General Meeting or our hospital open day which is held every year.
We welcome and value your feedback and use the views you share with us in a number of ways to learn and make improvements as well as sharing best practice. Feedback can be provided in a number of ways.
Last updated: 30 September 2020
The Chaplaincy Team provides pastoral support and care to patients, their families and staff, providing a listening ear and hand of friendship to those of all faiths and none. Chaplains are available throughout the day and provide an emergency call-out service outside of core hours. The team can contact multi faith leaders from the local community on request. The Chaplaincy Team are proud to support the military community and other diverse networks throughout the Trust.
Referrals for patient visits can be made via the chaplain’s office on 023 9228 6408 or via switchboard on 23 92 28 6000. Alternatively please email email@example.com
Morning Prayer: Monday to Friday - 9.00am
Holy Communion: Sunday - 10.30 am
Roman Catholic Mass: Sunday - 4pm
For Sunday services some patients can be collected and taken back to their wards by a wheelchair service provided by the Chaplaincy volunteers. To book please call extension 6408 stating if the patient is attending Holy Communion or Roman Catholic Mass.
Due to current Covid restrictions only staff can attend the Sunday service but the Chaplains can visit the ward if requested.
The Multi-Faith rooms are located next to the chapel with ablution facilities available as well as at the end of the 'B' Level corridor. Friday prayers are held at 1pm in their respective rooms. Prayer aids are available within the room.
For any further information on the services we can provide or for any queries do not hesitate to contact us by emailing firstname.lastname@example.org
The Chapel is located through the main A level Reception. Follow the corridor and pass the shop and Costa Coffee, then the Chapel is on your left (Next to No. 3 on the map).
8.30am to 4.30pm
023 9228 6408
Note - Voicemail is available on this number
Please give the following details to enable us to help you:
023 92286000 and ask the switchboard to page the duty Chaplain
Either speak to one of the team on 023 9228 6408, or call the switchboard on 023 9228 6000 to contact the Duty Chaplain.