A stay in hospital can be a daunting time for anyone whether it is for a short or long time. But having someone with you can help you recover and make you feel more at ease.
Keeping in contact with friends and family is important to patients. It is recognised that a balance is needed between maintaining that contact and allowing for rest and recuperation. In response to feedback from patients, families and carers wards and departments have local guidelines about visiting times so please do check before visiting.
At Portsmouth Hospitals NHS Trust, we are proud to provide expert, compassionate care.
We are here for our local population of about 675,000 residents across Portsmouth and south east Hampshire and care for many people beyond, including providing some tertiary services to a catchment area of more than 2m people.
The Queen Alexandra Hospital is located just on the hill slopes of Portsdown Hill overlooking Portsmouth. It is conveniently situated for both the M27 and A3M.
Family members and carers play an important role in supporting patients during an episode of ill health. We are committed to the active involvement of family members, friends and carers during a hospital stay. Family members and carers play an important role in supporting patients during an episode of ill health.
More information on visiting hospital for an appointment.
If you've had experience of using our services and would like to make a comment then please contact the Patient Advice and Liaison Service (PALS). Your views are very important to us and we would like to hear where you think improvements are needed or where things have gone so well that you would like to share your thanks or gratitude with the staff involved. When things have not gone so well then you can be sure that we want to hear from you, so please get in touch with PALS.
During your stay in hospital you will meet a number of different members of staff. All members of staff wear name badges, but if you are not sure who someone is or what they do, please feel free to ask them to introduce themselves and explain what they do.
If you have any questions about your treatment, please ask a doctor or a nurse.
There are lots of opportunities for you to get involved with the Trust, from volunteering to attending our public meetings, our Annual General Meeting or our hospital open day which is held every year.
We welcome and value your feedback and use the views you share with us in a number of ways to learn and make improvements as well as sharing best practice. Feedback can be provided in a number of ways.
Last updated: 17 January 2020
Patients and visitors who need to attend the hospital or visit relatives over a longer period of time can still benefit from a reduced parking charge rate. This is at the discretion of the ward or clinic sister.
Queen Alexandra Hospital parking charges as of May 2019:
Up to 1.5h £2.00
Up to 2.5h £3.20
Up to 3.5h £4.60
Up to 4.5h £5.70
Up to 6h £8.20
Up to 8h £10.70
Up to 12h £12.50
Patients and visitors using either the main or north car parks on the Queen Alexandra Hospital site are entitled to 15 minutes free parking on arrival. After this time the above car parking rates apply.
There are 880 car parking spaces for patients and visitors on the Queen Alexandra Hospital site.
These are situated in the multi storey car park near to the Main Entrance, the North Car Park and by the East Entrance. The multi storey car park and the North Car Park are both accessible via Sevenoaks Road off Southampton Road (A27). The car parking spaces near the East Entrance are accessible via Southwick Hill Road
Please be aware that automatic number plate recognition is in operation in our car parks.
(multi-storey - split for both public and staff parking)
Follow H signage for Queen Alexandra Hospital main entrance, then follow signs to the main entrance car park.
Follow H signage to Queen Alexandra Hospital main entrance, then follow signs to the north car park.
Spaces near the Emergency Department and East Entrance
Follow the red H signage to Queen Alexandra Hospital. The Emergency Department drop off area can be accessed via the hospital entrance off Southwick Hill Road. Visitors can leave their vehicle outside the Emergency Department for a maximum of 20 minutes. There are signs from the Emergency Department drop off area to the multi-storey car park and the North car park.
There are spaces by the East Entrance which is accessible via Southwick Hill Road, which are all pay and display.
There are about 100 disabled parking spaces at Queen Alexandra Hospital situated in the multi-storey car park near the Main Entrance as well as by the North Entrance, Emergency Department and East Entrance. All vehicles displaying a disabled sticker will only have to pay £1.80 per visit.
Portsmouth City Council is responsible for the issue of all blue badges in Portsmouth, which covers all postcodes between PO1 and PO6. If you live outside of this area, for example in Waterlooville, Fareham or Gosport, you will need to contact Hampshire County Council to apply for a Blue Badge.
The blue badge scheme provides a national range of parking concessions for disabled people with severe mobility problems who have difficulty using public transport.
It is designed to help severely disabled people to travel independently, as either a driver or passenger, by allowing them to park close to their destination.
For more details about the blue badge scheme or to apply for a blue badge visit the Portsmouth City Council website.