We know how important it is for patients and families to be able to see visitors. Please help us keep our patients and staff as safe as possible by checking the guidance below before you visiting.
We recognise the impact that a long stay in hospital can have on families and the importance of maintaining strong communication. Our ward staff are keeping in touch with patients’ next of kin directly and our Voluntary Services team can help pass on personal messages from family and friends.
After suspending visiting earlier in the year, we are now able to offer limited visiting to some wards at the discretion of the nurse in-charge.”
We recognise the impact that a long stay in hospital can have on families and the importance of maintaining strong communication. Our ward staff are keeping in touch with patients’ next of kin directly and our Patient Advice and Liaison Service (PALS) can help pass on personal messages from family and friends.
The Queen Alexandra Hospital is located just on the hill slopes of Portsdown Hill overlooking Portsmouth. It is conveniently situated for both the M27 and A3M.
Family members and carers play an important role in supporting patients during an episode of ill health. We are committed to the active involvement of family members, friends and carers during a hospital stay. Family members and carers play an important role in supporting patients during an episode of ill health.
More information on visiting hospital for an appointment.
If you've had experience of using our services and would like to make a comment then please contact the Patient Advice and Liaison Service (PALS). Your views are very important to us and we would like to hear where you think improvements are needed or where things have gone so well that you would like to share your thanks or gratitude with the staff involved. When things have not gone so well then you can be sure that we want to hear from you, so please get in touch with PALS.
Our Strategy – Working Together, Improving Together
Our strategy sets out our vision, values, strategic aims and most importantly, how we will deliver against these ambitions for our patients, communities, and people in the future.
It is not just a document, it is for and about everyone at PHU, building on what we have achieved with a renewed focus on continuous improvement and the need to continue to work together and improve together to achieve our goals.
A full copy of the strategy can be downloaded here.
For more information, please visit our strategy webpage.
There are lots of opportunities for you to get involved with the Trust, from volunteering to attending our public meetings, our Annual General Meeting or our hospital open day which is held every year.
We welcome and value your feedback and use the views you share with us in a number of ways to learn and make improvements as well as sharing best practice. Feedback can be provided in a number of ways.
Last updated: 16 February 2024
Patients and visitors who need to attend the hospital or visit relatives over a longer period of time can still benefit from a reduced parking charge rate. This is at the discretion of the ward or clinic sister.
Queen Alexandra Hospital parking charges as of May 2019:
Up to 1.5h £2.00
Up to 2.5h £3.20
Up to 3.5h £4.60
Up to 4.5h £5.70
Up to 6h £8.20
Up to 8h £10.70
Up to 12h £12.50
Patients and visitors using either the main or north car parks on the Queen Alexandra Hospital site are entitled to 15 minutes free parking on arrival. After this time the above car parking rates apply.
Parking spaces are situated in the multi storey car park near to the Main Entrance and by the East Entrance. The multi storey car park is accessible via Sevenoaks Road off Southampton Road (A27). The car parking spaces near the East Entrance are accessible via Southwick Hill Road
Please be aware that automatic number plate recognition is in operation in our car parks.
Follow H signage for Queen Alexandra Hospital main entrance, then follow signs to the main entrance car park.
The new multi-storey North Car Park has now opened and can be accessed via the Main entrance and the Southwick Gate entrance.
There are disabled parking spaces at Queen Alexandra Hospital situated in both multi-storey car parks as well as by the North Entrance, Emergency Department and East Entrance. All Blue Badge Holders will have access to free parking.
Portsmouth City Council is responsible for the issue of all blue badges in Portsmouth, which covers all postcodes between PO1 and PO6. If you live outside of this area, for example in Waterlooville, Fareham or Gosport, you will need to contact Hampshire County Council to apply for a Blue Badge.
The blue badge scheme provides a national range of parking concessions for disabled people with severe mobility problems who have difficulty using public transport.
It is designed to help severely disabled people to travel independently, as either a driver or passenger, by allowing them to park close to their destination.
For more details about the blue badge scheme or to apply for a blue badge visit the Portsmouth City Council website.