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Bereavement Services

The Bereavement Service provides a Medical Certificate of Cause of Death when a death has occurred at Queen Alexandra Hospital. This certificate is needed for a death to be legally registered. The team offer information and guidance to the bereaved on the registration of a death. It is recognised that it is a very difficult time and the team has extensive experience of working with families and carers, allowing support to be based on their individual needs.

Support is provided by a Bereavement Officer who will discuss the content of the documents you will receive and what to expect next. This will include the type of questions they may be asked when registering the death at the local register office. If the deceased patient had any clothing or valuables, these will be given to the bereaved for which a signature and a form of your personal identification is required.

Death certificates are subsequently issued by the Register Office. You will be asked to present the Medical Certificate of Cause of Death and personal identification. The telephone number for this service is 023 9275 6597.

Making an appointment with the Bereavement Services

The service is provided by appointment only. There are a number of documents that must be completed before the provision of a certificate and this typically takes 3-5 days. Appointments should be made directly with the Bereavement Office on 023 9228 6175.

Services to the Emergency Department

Our services to this department are limited due to the circumstances being quite sudden. A leaflet will be given to the bereaved by the nursing staff to explain what will happen next in this situation and the Coroner will determine whether a certificate can be issued or not. If a certificate can be issued, then you will be able to telephone the Bereavement Office the next working day.


How to find us

A level map

Our Bereavement office is on A Level, next to the Chapel (See No. 4 on the map). In main reception, staff and volunteers are available to provide further directions if necessary.


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Last updated - 05 June 2019

Contact information

023 9228 6175

Opening Hours

Monday 10am 4pm
Tuesday 10am 4pm
Wednesday 10am 4pm
Thursday 10am 4pm
Friday 10am 4pm
Saturday Closed 
Sunday Closed 
We will also be closed during Bank and National holidays


Register office

Death certificates are issued by the register office. For contact details see below.

023 9275 6597

Working together to drive excellence in care for our patients and communities


Queen Alexandra Hospital
Cosham, Portsmouth
Tel: 023 9228 6000

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