We know how important it is for patients and families to be able to see visitors. Please help us keep our patients and staff as safe as possible by checking the guidance below before you visiting.
Read more on visiting times...
We recognise the impact that a long stay in hospital can have on families and the importance of maintaining strong communication. Our ward staff are keeping in touch with patients’ next of kin directly and our Voluntary Services team can help pass on personal messages from family and friends.
After suspending visiting earlier in the year, we are now able to offer limited visiting to some wards at the discretion of the nurse in-charge.”
Read more on visiting times...
We recognise the impact that a long stay in hospital can have on families and the importance of maintaining strong communication. Our ward staff are keeping in touch with patients’ next of kin directly and our Patient Advice and Liaison Service (PALS) can help pass on personal messages from family and friends.
The Queen Alexandra Hospital is located just on the hill slopes of Portsdown Hill overlooking Portsmouth. It is conveniently situated for both the M27 and A3M.
Family members and carers play an important role in supporting patients during an episode of ill health. We are committed to the active involvement of family members, friends and carers during a hospital stay. Family members and carers play an important role in supporting patients during an episode of ill health.
More information on visiting hospital for an appointment.
If you've had experience of using our services and would like to make a comment then please contact the Patient Advice and Liaison Service (PALS). Your views are very important to us and we would like to hear where you think improvements are needed or where things have gone so well that you would like to share your thanks or gratitude with the staff involved. When things have not gone so well then you can be sure that we want to hear from you, so please get in touch with PALS.
During your stay in hospital you will meet a number of different members of staff. All members of staff wear name badges, but if you are not sure who someone is or what they do, please feel free to ask them to introduce themselves and explain what they do.
If you have any questions about your treatment, please ask a doctor or a nurse.
There are lots of opportunities for you to get involved with the Trust, from volunteering to attending our public meetings, our Annual General Meeting or our hospital open day which is held every year.
We welcome and value your feedback and use the views you share with us in a number of ways to learn and make improvements as well as sharing best practice. Feedback can be provided in a number of ways.
Last updated: 04 July 2023
This year, the National Health Service is 75 years old and here at PHU we are celebrating our staff, patients and community.
Our NHS75 website gives you the opportunity to hear stories from our staff, share your thanks, learn about the history of PHU and sign up to our NHS75 events.
#NHS75
The NHS has been committed to providing free healthcare to its close-knitted community for 75 years and as a small thank you, Portsmouth Hospitals University NHS Trust hooked up with local knitting group Hookers and Clickers to give our community a big knitted surprise!
More than 400 metres of NHS75 bunting was strung around the city of Portsmouth, post boxes adorned with toppers and special installations, including the Historic Dockyard, Queen Alexandra Hospital, Portsmouth Guildhall, St Mary's Urgent Treatment Centre, Petersfield Urgent Treatment Centre and Gosport Urgent Treatment Centre.
Nicola Thomas from Hookers and Clickers said: “We were so thrilled to be a part of this yarnbomb surprise for the community of Portsmouth. Life is always better with yarn in it!
“The NHS means something to every single one of us as it does to everyone in the community. For me, it has supported my husband since the day he was born in Great Ormond Street and my best friend Nikki receives treatment at QA for MS. We are so grateful for the kind and compassionate staff we have met along the way.
“Our knitting and crochet group started just after COVID-19 from a main group in Leeds. It was a way for people to connect virtually and now we have a group that meets in Gosport monthly and we love doing all sort of projects and campaign for our community.
“We hope the NHS75 yarnbomb brings a smile to all who see it and reminds them that everyone is a part of the community.”
To find out more about the group, visit https://hookersandclickers.org/ or follow them on Facebook - www.facebook.com/hookclickforcharity
