We know how important it is for patients and families to be able to see visitors. Please help us keep our patients and staff as safe as possible by checking the guidance below before you visiting.
We recognise the impact that a long stay in hospital can have on families and the importance of maintaining strong communication. Our ward staff are keeping in touch with patients’ next of kin directly and our Voluntary Services team can help pass on personal messages from family and friends.
After suspending visiting earlier in the year, we are now able to offer limited visiting to some wards at the discretion of the nurse in-charge.”
We recognise the impact that a long stay in hospital can have on families and the importance of maintaining strong communication. Our ward staff are keeping in touch with patients’ next of kin directly and our Patient Advice and Liaison Service (PALS) can help pass on personal messages from family and friends.
The Queen Alexandra Hospital is located just on the hill slopes of Portsdown Hill overlooking Portsmouth. It is conveniently situated for both the M27 and A3M.
Family members and carers play an important role in supporting patients during an episode of ill health. We are committed to the active involvement of family members, friends and carers during a hospital stay. Family members and carers play an important role in supporting patients during an episode of ill health.
More information on visiting hospital for an appointment.
If you've had experience of using our services and would like to make a comment then please contact the Patient Advice and Liaison Service (PALS). Your views are very important to us and we would like to hear where you think improvements are needed or where things have gone so well that you would like to share your thanks or gratitude with the staff involved. When things have not gone so well then you can be sure that we want to hear from you, so please get in touch with PALS.
During your stay in hospital you will meet a number of different members of staff. All members of staff wear name badges, but if you are not sure who someone is or what they do, please feel free to ask them to introduce themselves and explain what they do.
If you have any questions about your treatment, please ask a doctor or a nurse.
There are lots of opportunities for you to get involved with the Trust, from volunteering to attending our public meetings, our Annual General Meeting or our hospital open day which is held every year.
We welcome and value your feedback and use the views you share with us in a number of ways to learn and make improvements as well as sharing best practice. Feedback can be provided in a number of ways.
Date: 28 October 2021
QA Hospital nurse Nicola Giles was working a shift on the stroke ward at Queen Alexandra Hospital when she suffered a stroke herself.
Now two years on she is sharing her story to mark World Stroke Day.
Nicola said: “I was on the ward and thought I just had a migraine and then the room started to spin.
“They weren’t sure if I would walk again but I was able to go home after two days and recover with my family. It was strange becoming a patient on my own ward and having therapy with colleagues that I knew.
“They were all absolutely amazing, especially when I came back to work as it was quite daunting to be back on the ward where it happened.”
Strokes are caused when the blood supply to part of the brain cuts off. They can lead to brain injury, disability and possibly death.
Nicola said: “We all know the main signs of a stroke: face drooping to one side, people not being able to lift their arms and slurred speech, but it just highlighted to me the lesser know signs and I think it is so important that people know more about them.
“I think the experience has made me a better nurse and I can really empathise with what my patients are going through.”
The main symptoms of stroke can be remembered with the word FAST:
Other symptoms can include sudden loss or blurring of vision, dizziness, and sudden and very severe headaches, though there may be other causes of these symptoms.
To find out more about strokes, visit the NHS website.