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Temporary visiting restrictions due to COVID-19

We recently made the difficult decision to suspend visiting to our hospital until further notice except in the below exceptional circumstances, to help reduce the spread of COVID-19.

Read more information about restrictions…


Messages for loved ones and keeping in touch

We recognise the impact that a long stay in hospital can have on families and the importance of maintaining strong communication.  Our ward staff are keeping in touch with patients’ next of kin directly and our Patient Advice and Liaison Service (PALS) can help pass on personal messages from family and friends.

Read more information about messages for loved ones…

Temporary visiting restrictions due to COVID-19

We recently made the difficult decision to suspend visiting to our hospital until further notice except in the below exceptional circumstances, to help reduce the spread of COVID-19.

Read more information about restrictions…


Messages for loved ones and keeping in touch

We recognise the impact that a long stay in hospital can have on families and the importance of maintaining strong communication.  Our ward staff are keeping in touch with patients’ next of kin directly and our Patient Advice and Liaison Service (PALS) can help pass on personal messages from family and friends.

Read more information about messages for loved ones…

During your stay in hospital you will meet a number of different members of staff.  All members of staff wear name badges, but if you are not sure who someone is or what they do, please feel free to ask them to introduce themselves and explain what they do. 

If you have any questions about your treatment, please ask a doctor or a nurse.

There are lots of opportunities for you to get involved with the Trust, from volunteering to attending our public meetings, our Annual General Meeting or our hospital open day which is held every year.

News

Visiting suspended at Queen Alexandra Hospital (QA)

Date: 23 March 2020

Visiting at Queen Alexandra Hospital (QA) is suspended with immediate effect as individuals and teams across our organisation continue to work to protect patients, our communities and staff and limit the spread of COVID-19.

We understand that this may be upsetting and are sorry for any distress that this may cause. However your health, safety and wellbeing, that of our patients, our communities and individuals and teams across the organisation remains our absolute priority.

Visiting is suspended until further notice except in the below exceptional circumstances, where you will need to contact the ward or department in advance to discuss appropriate arrangements:

  • the patient is receiving end-of-life care
  • the visitor needs to be accompanied – accompanying visitors should not stay in patient, ward or communal areas
  • they are a birthing partner accompanying a woman in labour
  • they are supporting someone with a mental health issue such as dementia, a learning disability or autism, where not being present would cause the patient to be distressed

Slightly different rules apply to paediatrics and neonates:

  • In the paediatric and neonatal departments, only one parent or appropriate adult is able to be with their child at any given time and currently no other children will be able to visit.

Please find other ways of keeping in touch, like phone and video calls.

We continue to work closely with national health and safety bodies and follow national guidance to ensure that all of our practices are safe and meet the necessary requirements.

Everyone should follow the expert national guidance on social distancing and self-isolation and stay at home wherever possible, to help limit the spread of coronavirus (COVID-19), protect the most vulnerable people in our communities and our NHS.

Thank you for your continued support and understanding at this challenging time. We are working on ways to support you to keep in touch with loved ones who are inpatients at QA and will keep you updated.

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Queen Alexandra Hospital,
Cosham,
Portsmouth,
PO6 3L

© 2020, Portsmouth Hospitals NHS Trust