We know how important it is for patients and families to be able to see visitors. Please help us keep our patients and staff as safe as possible by checking the guidance below before you visiting.
We recognise the impact that a long stay in hospital can have on families and the importance of maintaining strong communication. Our ward staff are keeping in touch with patients’ next of kin directly and our Voluntary Services team can help pass on personal messages from family and friends.
After suspending visiting earlier in the year, we are now able to offer limited visiting to some wards at the discretion of the nurse in-charge.”
We recognise the impact that a long stay in hospital can have on families and the importance of maintaining strong communication. Our ward staff are keeping in touch with patients’ next of kin directly and our Patient Advice and Liaison Service (PALS) can help pass on personal messages from family and friends.
The Queen Alexandra Hospital is located just on the hill slopes of Portsdown Hill overlooking Portsmouth. It is conveniently situated for both the M27 and A3M.
Family members and carers play an important role in supporting patients during an episode of ill health. We are committed to the active involvement of family members, friends and carers during a hospital stay. Family members and carers play an important role in supporting patients during an episode of ill health.
More information on visiting hospital for an appointment.
If you've had experience of using our services and would like to make a comment then please contact the Patient Advice and Liaison Service (PALS). Your views are very important to us and we would like to hear where you think improvements are needed or where things have gone so well that you would like to share your thanks or gratitude with the staff involved. When things have not gone so well then you can be sure that we want to hear from you, so please get in touch with PALS.
Our Strategy – Working Together, Improving Together
Our strategy sets out our vision, values, strategic aims and most importantly, how we will deliver against these ambitions for our patients, communities, and people in the future.
It is not just a document, it is for and about everyone at PHU, building on what we have achieved with a renewed focus on continuous improvement and the need to continue to work together and improve together to achieve our goals.
A full copy of the strategy can be downloaded here.
For more information, please visit our strategy webpage.
There are lots of opportunities for you to get involved with the Trust, from volunteering to attending our public meetings, our Annual General Meeting or our hospital open day which is held every year.
We welcome and value your feedback and use the views you share with us in a number of ways to learn and make improvements as well as sharing best practice. Feedback can be provided in a number of ways.
Date: 12 July 2023
A team of four-legged pups and their two-legged companions have won a national award recognising their dedication to the NHS.
The Pets As Therapy (PAT) Team at Queen Alexandra Hospital in Portsmouth won Volunteer of the Year at the NHS Parliamentary Awards, which were held on the national health service’s 75th birthday at the Queen Elizabeth Conference Centre in Westminster.
The PAT team have been visiting patients and staff around the hospital for nearly a decade and were nominated by Portsmouth North MP Penny Mordaunt and Gosport MP Caroline Dinenage for their dedication to patient and staff wellbeing.
Chairman Portsmouth Hospitals University NHS Trust Melloney Poole said: “We are absolutely thrilled that our Pets As Therapy Team here at Queen Alexandra Hospital has been recognised.
“The unsung work these volunteers do to better the wellbeing of our community is inimitable. We have patients who visit the hospital and feel instant comfort when they see a friendly volunteer with their PAT Dog.
“They bring a source of comfort for people who might be feeling scared or anxious about being in hospital as well as supporting rehabilitation of stroke patients and encouraging patients to sit up or get out of bed.
“The success can really be seen in the increase demand we have for more PAT dog visits within the hospital. We are very grateful for their support.”
Clare Davis, Chief Executive Officer Pets As Therapy, said: “On the 75th anniversary of the NHS, we are incredibly proud to see our volunteers from Portsmouth’s Queen Alexandra Hospital being awarded the NHS Parliamentary Volunteer Award.
“Every single Pets As Therapy visit makes a difference to people's lives and it is wonderful to see the contribution our volunteers make to the hospital community being recognised in this way.”
Chair of the National Judging panel and Chief Nursing Officer for England, Dame Ruth May said: “I would like to offer my huge congratulations to the brilliant individuals and teams who have won awards this year.
“As we mark the NHS’s 75th anniversary, these awards provide fantastic recognition of the extraordinary things done every single day for patients and communities, by NHS staff, volunteers and our partners, and I want to thank every Member of Parliament who has put forward one of the record number of nominations.”
The below awards were given at the ceremony in the Queen Elizabeth Conference Centre in Westminster on Wednesday 5 July:
Excellence in Mental Health Care Award: The Lancashire and South Cumbria Reproductive Trauma Service has been awarded for comprehensive mental health support for those with PTSD from challenging pregnancy and birth.
The Future NHS Award: A new artificial intelligence tool developed by doctors and scientists at Sheffield Teaching Hospitals and the University of Sheffield is speeding up diagnosis for thousands of NHS heart patients. The team, led by Dr Andy Swift and Dr Pete Metherall, have developed the innovative artificial intelligence (AI) tool which spots damage seen on MRI scans in seconds, speeding up diagnosis and reducing delays in starting treatment.
Excellence in Healthcare Award: At University Southampton NHS Foundation Trust, their Prostate Self-Referral service set-up to help increase prostate cancer referrals in the Southampton area after the pandemic, has been a great success and helped catch cancers earlier.
Excellence in Primary Care and Community Care Award: There are two winners this year which include, London’s Richmond Road Medical Centre, which has delivered several innovative campaigns to transform the practice into a centre of health and wellbeing for patients. The other is Devon’s ‘ground-breaking’ Domestic Abuse and Sexual Violence team, which is bringing together local authorities and the police to ensure joined up care for those affected by abuse.
The Health Equalities Award: There were two winners of the Health Equalities Award. The Anchor programme in Essex has helped those most vulnerable in the area into employment in the NHS and beyond. In Somerset, the winners are Homelessness Health, which provides GP care to those most vulnerable.
The Nursing and Midwifery Award: Pancreatic Specialist Nurse, Vicki Stevenson-Hornby has been awarded for her dedication in helping reduce waiting times in the pancreatic cancer diagnosis pathway.
The NHS Rising Star Award: Dr Devina Maru is this year’s rising star. She has been helping to increase training on deafness through her passion for reducing inequalities to improve access to care for those who need it most.
The Lifetime Achievement Award: Charmain Angela Case, Lead Clinical Specialist Nurse for Breast Screening at St George’s, has worked at the trust for 40 years. Charmaine has dedicated her career to caring for patients with breast cancer while demonstrating excellent patient centred care.
The Volunteer Award: Pets As Therapy (PAT) Dogs and their selfless owners who volunteer with Queen Alexandra Hospital have improved the experience of, by boosting the moods/morale of patients and staff, which plays a key part in the rehabilitation of stroke patients.