We know how important it is for patients and families to be able to see visitors. Please help us keep our patients and staff as safe as possible by checking the guidance below before you visiting.
We recognise the impact that a long stay in hospital can have on families and the importance of maintaining strong communication. Our ward staff are keeping in touch with patients’ next of kin directly and our Voluntary Services team can help pass on personal messages from family and friends.
After suspending visiting earlier in the year, we are now able to offer limited visiting to some wards at the discretion of the nurse in-charge.”
We recognise the impact that a long stay in hospital can have on families and the importance of maintaining strong communication. Our ward staff are keeping in touch with patients’ next of kin directly and our Patient Advice and Liaison Service (PALS) can help pass on personal messages from family and friends.
The Queen Alexandra Hospital is located just on the hill slopes of Portsdown Hill overlooking Portsmouth. It is conveniently situated for both the M27 and A3M.
Family members and carers play an important role in supporting patients during an episode of ill health. We are committed to the active involvement of family members, friends and carers during a hospital stay. Family members and carers play an important role in supporting patients during an episode of ill health.
More information on visiting hospital for an appointment.
If you've had experience of using our services and would like to make a comment then please contact the Patient Advice and Liaison Service (PALS). Your views are very important to us and we would like to hear where you think improvements are needed or where things have gone so well that you would like to share your thanks or gratitude with the staff involved. When things have not gone so well then you can be sure that we want to hear from you, so please get in touch with PALS.
During your stay in hospital you will meet a number of different members of staff. All members of staff wear name badges, but if you are not sure who someone is or what they do, please feel free to ask them to introduce themselves and explain what they do.
If you have any questions about your treatment, please ask a doctor or a nurse.
There are lots of opportunities for you to get involved with the Trust, from volunteering to attending our public meetings, our Annual General Meeting or our hospital open day which is held every year.
We welcome and value your feedback and use the views you share with us in a number of ways to learn and make improvements as well as sharing best practice. Feedback can be provided in a number of ways.
Date: 11 October 2021
Today we are delighted to launch the first episode in a series of videos featuring Playto, the Portsmouth Plesiosaur, on YouTube.
Playto lives in the Solent, off the coast of Portsmouth. He is exceptionally curious about the human world and will take any opportunity to meet new people and find out about how things work. Playto wants to be an adventurer and return to his friends and family in the sea with tales of what he has learnt.
To learn, Playto has decided to visit Portsmouth Hospitals University NHS Trust and interview some our staff about what they do, how certain treatments or diagnostics work, and what he can expect coming into hospital. His stories are aimed at children aged between six and 12 years of age.
The first episode sees Playto meeting Judith Scanlan, a paediatric consultant, who showed him how her stethoscope works and why it is used to listen to sounds in your chest.
There are three key aims of the Playto project:
The project is mainly aimed at children but could be used in the future for adult education too.
The episodes have been written and directed by Andrew Flatt, care group director for clinical support services, who said, “It is my hope that the Playto project will provide another angle of storytelling in healthcare for the Trust, hopefully reducing children’s fearfulness of the hospital, in addition to raising awareness of services and showcasing Trust diversity.”
To view the episodes, please visit our Trust YouTube channel.
To read a short introduction to Playto, please click here.