Current visiting times

After suspending visiting earlier in the year, we are now able to offer limited visiting to some wards at the discretion of the nurse in-charge.”

Read more on visiting times...


Messages for loved ones and keeping in touch

We recognise the impact that a long stay in hospital can have on families and the importance of maintaining strong communication.  Our ward staff are keeping in touch with patients’ next of kin directly and our Patient Advice and Liaison Service (PALS) can help pass on personal messages from family and friends.

Read more information about messages for loved ones…

Current visiting times

After suspending visiting earlier in the year, we are now able to offer limited visiting to some wards at the discretion of the nurse in-charge.”

Read more on visiting times...


Messages for loved ones and keeping in touch

We recognise the impact that a long stay in hospital can have on families and the importance of maintaining strong communication.  Our ward staff are keeping in touch with patients’ next of kin directly and our Patient Advice and Liaison Service (PALS) can help pass on personal messages from family and friends.

Read more information about messages for loved ones…

During your stay in hospital you will meet a number of different members of staff.  All members of staff wear name badges, but if you are not sure who someone is or what they do, please feel free to ask them to introduce themselves and explain what they do. 

If you have any questions about your treatment, please ask a doctor or a nurse.

There are lots of opportunities for you to get involved with the Trust, from volunteering to attending our public meetings, our Annual General Meeting or our hospital open day which is held every year.

News

Ongoing disruption to telephone lines at Queen Alexandra Hospital site

Date: 01 July 2021

Last updated: 3.41pm on Tuesday 20 July 2021

We continue to have ongoing issues with the telephone lines at the Queen Alexandra Hospital site and while some calls are getting through, you may face delays. We are also having intermittent issues calling out. We continue working closely with external partners to find a solution.

You can help us by only calling the hospital if urgent as additional pressure on the working lines may cause further disruption.

We are working on additional ways you can get in touch with us urgently including the numbers below, as well as email addresses for non-urgent and appointment queries.

If you need to contact us about an appointment

If you need to change or cancel an outpatients appointment, you can do this online or by emailing: pho-tr.pht-obcreferrals@nhs.net.

If you need to contact us urgently about an imminent outpatient appointment or inpatient care, please call us on 02392 681700.

Please help us by only calling if you need to contact us urgently today.
 

Get in touch with us via email

There are a number of teams and departments you can message via email to help reduce pressure on our phone lines. These are below:

Department

Email address

Alcohol Specialist Nurse Service

pho-tr.alcoholspecialistnurseservice@nhs.net

Audiology Department (QA)

pho-tr.phtaudiology@nhs.net

Bereavement Services

pho-tr.phtbereavementservices@nhs.net

Breast and Plastics Administration Team

pho-tr.breastadmin@nhs.net

Cellular Pathology Office

pho-tr.histosecqah@nhs.net

Colorectal Secretaries

pho-tr.colorectalsecretaries@nhs.net

Diabetes and Endocrinology

pho-tr.diabetesendocrinology@nhs.net

Heart Failure Service (QA)

pho-tr.cardiologyheartfailureservice@nhs.net

Hepatology Nurses

pho-tr.hepatologynurses@nhs.net

Imaging Administration Team

pho-tr.imagingadmin@nhs.net

Maternity Reception (QA)

pho-tr.phtmaternityreception2@nhs.net

Neonatal Intensive Care Unit

pho-tr.nicusisters@nhs.net

Orthopaedic Secretaries (QA)

pho-tr.orthopaedicsecretaries@nhs.net

Orthotics and Prosthetics Departments

pho-tr.orthoticsenquiries@nhs.net

Outpatient Booking Centre

pho-tr.pht-obcreferrals@nhs.net

Paediatric Epilepsy Service

pho-tr.childrensepilepsynurses@nhs.net

Paediatric Oncology Team (QA)

pho-tr.phtpaedsoncology@nhs.net

Paediatric Respiratory Team

pho-tr.portsmouthpaediatricrespiratory@nhs.net

Paediatrics Admin Team

pho-tr.paedadminopd@nhs.net

Paediatrics Diabetes Team (QA)

pho-tr.portsmouthpaediatricdiabetes@nhs.net

Portsmouth Support Services

pho-tr.pathologysupportportsmouth@nhs.net

QA@Home

pho-tr.qaathome@nhs.net

Oncology (QA)

pho-tr.qahoncology@nhs.net

Rheumatology

pho-tr.rheumatologypail@nhs.net

Stoma Care Department (QA)

pho-tr.porthospstomacare@nhs.net

Surgical & Outpatients Admissions

pho-tr.phtadmissions@nhs.net

Community Stroke Rehabilitation Team (QA)

pho-tr.csrtgroupmailbox@nhs.net

Transplant Nurse Team

pho-tr.txnurse@nhs.net

Urology Outpatient Department (QA)

pho-tr.urologyopd@nhs.net

Get in touch with us via phone

Temporarily, patients requiring assistance from the following services can contact:

  • Acute Oncology Emergency Advice line: 07752 700 013
  • Maternity Services, including
    • the Antenatal Clinic: 07850 918 814
    • the Labour Line: 03001 239 001
  • Renal department: 07842 634 122
  • Renal registrar and renal triage team: 07534 226 130
  • Blood tests for adults and children: 07943 836 488
  • Trauma and orthopedics team: 07798 925 522
  • Orthopaedic nurse practitioner: 07707 296 872
  • Paediatrics
    • If you have been given 0239 2283344 as a contact number for paediatrics please call 07707296876.
    • If you have been asked to contact the Paediatric Secretaries on 02392283339/40 please call 07842634130.
  • NICU: 07842 634 126
  • Cardiology: 07732 401 782.

Making contact with friends and relatives in hospital

If you have a friend or loved one in hospital and need to contact them urgently, please call our family liaison office on 07544 379 186.

Please help us by only using this number for contacting inpatient relatives or friends if you need to do so urgently today.

 

PHU staff

If PHU staff need to report any absence or contact the staff support line, they can email staffsupportline@porthosp.nhs.uk 

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Queen Alexandra Hospital,
Cosham,
Portsmouth,
PO6 3LY

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