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Temporary visiting restrictions due to COVID-19

We recently made the difficult decision to suspend visiting to our hospital until further notice except in the below exceptional circumstances, to help reduce the spread of COVID-19.

Read more information about restrictions…


Messages for loved ones and keeping in touch

We recognise the impact that a long stay in hospital can have on families and the importance of maintaining strong communication.  Our ward staff are keeping in touch with patients’ next of kin directly and our Patient Advice and Liaison Service (PALS) can help pass on personal messages from family and friends.

Read more information about messages for loved ones…

Temporary visiting restrictions due to COVID-19

We recently made the difficult decision to suspend visiting to our hospital until further notice except in the below exceptional circumstances, to help reduce the spread of COVID-19.

Read more information about restrictions…


Messages for loved ones and keeping in touch

We recognise the impact that a long stay in hospital can have on families and the importance of maintaining strong communication.  Our ward staff are keeping in touch with patients’ next of kin directly and our Patient Advice and Liaison Service (PALS) can help pass on personal messages from family and friends.

Read more information about messages for loved ones…

During your stay in hospital you will meet a number of different members of staff.  All members of staff wear name badges, but if you are not sure who someone is or what they do, please feel free to ask them to introduce themselves and explain what they do. 

If you have any questions about your treatment, please ask a doctor or a nurse.

There are lots of opportunities for you to get involved with the Trust, from volunteering to attending our public meetings, our Annual General Meeting or our hospital open day which is held every year.

News

Teams at QA Hospital going above and beyond the call of duty

Date: 27 April 2020

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Being asked to work in a new department or call upon skills you picked up some years ago can be daunting, but over the past few weeks, teams and individuals at Queen Alexandra Hospital (QA) in Portsmouth have been going back to the classroom to prepare themselves to provide support across the entire organisation.

This is part of a big piece of work to ensure our staff have the necessary skills to provide care to our sickest and most vulnerable patients.

With many colleagues returning to the NHS, and clinical staff including nurses, doctors and Allied Health Professionals being asked to work in a different setting to usual, training sessions have been held allowing them to brush up on their skills. Training has also been delivered to non-ward based staff to refresh their knowledge as well as upskilling administration colleagues to free up ward staff for clinical responsibilities.

The Orthopaedic Physiotherapy Team is just one example of a group who recently underwent intense training to prepare themselves to support the Critical Care Unit.

This is a big change for all of the team who has embraced a new way of working. “It’s a bit nerve wracking to be working somewhere I’m not used to, but on the other hand I’m also excited to be working in a new area,” explains Physiotherapist, Hayley Price. “I came into care to help people, so it’s great to be able to use the skills I have to support other teams during this uncertain time.”

The training day was organised by Susie Calvert, Team Lead Physiotherapist for Critical Care, who says the team are brilliant: “Day to day the team are not normally used to this. It will probably be a bit daunting for them at first but they are all working really hard and are an amazing team.

“The Critical Care Unit usually has five physiotherapists but will be increasing to 40 in the coming weeks, so this is a big change for them all.”

The Orthopaedic Physiotherapy Team is just one of many that are adapting the way they work to support this current pandemic, all supported by the Learning and Development Department.

Debbie Knight, Head of Nonmedical Education, adds: “I am extremely proud of the hard work of the Learning and Development Department. They have delivered training sessions providing upskilling opportunities for over 3,200 staff members, along with creating bespoke E-Learning. The training sessions have received excellent feedback with staff reporting they now feel more confident within their role. Not only that, we have recently added Mental Health in the Workplace Training to support the health and wellbeing agenda.”

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