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A stay in hospital can be a daunting time for anyone whether it is for a short or long time. But having someone with you can help you recover and make you feel more at ease.

Keeping in contact with friends and family is important to patients. It is recognised that a balance is needed between maintaining that contact and allowing for rest and recuperation. In response to feedback from patients, families and carers wards and departments have local guidelines about visiting times so please do check before visiting.

At Portsmouth Hospitals NHS Trust, we are proud to provide expert, compassionate care.

We are here for our local population of about 675,000 residents across Portsmouth and south east Hampshire and care for many people beyond, including providing some tertiary services to a catchment area of more than 2m people.

During your stay in hospital you will meet a number of different members of staff.  All members of staff wear name badges, but if you are not sure who someone is or what they do, please feel free to ask them to introduce themselves and explain what they do. 

If you have any questions about your treatment, please ask a doctor or a nurse.

There are lots of opportunities for you to get involved with the Trust, from volunteering to attending our public meetings, our Annual General Meeting or our hospital open day which is held every year.

News

Survey on Hampshire’s Non-Emergency Patient Transport Service

Date: 10 February 2020

People who use Hampshire’s NHS Non-Emergency Patient Transport Service (NEPTS) are being encouraged to take part in an online survey.

The survey is being run by NHS Fareham and Gosport Clinical Commissioning Group (CCG) on behalf of the other CCGs across Hampshire and is available here.

Gosport GP Dr David Chilvers, on behalf of the CCGs, said: “This £11m a year service provides considerable benefit to those people who are eligible to use it because of their medical condition.

“We need to ensure that it continues to operate well into the future, but want to understand if improvements can be made to ensure its effective and efficient use for the people who are eligible for it and who rely on it.

“We would strongly encourage all service-users or their carers to please complete the survey. It will only take a few minutes of their time."

All patients are normally expected to make their way to hospital or outpatient clinics for their routine and non-emergency appointments.

The NEPTS service is provided for the minority of people registered with a GP practice who can’t travel to appointments independently on grounds of their medical condition only.

The survey will run until 17 February.

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