After suspending visiting earlier in the year, we are now able to offer limited visiting to some wards at the discretion of the nurse in-charge.”
We recognise the impact that a long stay in hospital can have on families and the importance of maintaining strong communication. Our ward staff are keeping in touch with patients’ next of kin directly and our Patient Advice and Liaison Service (PALS) can help pass on personal messages from family and friends.
The Queen Alexandra Hospital is located just on the hill slopes of Portsdown Hill overlooking Portsmouth. It is conveniently situated for both the M27 and A3M.
Family members and carers play an important role in supporting patients during an episode of ill health. We are committed to the active involvement of family members, friends and carers during a hospital stay. Family members and carers play an important role in supporting patients during an episode of ill health.
More information on visiting hospital for an appointment.
If you've had experience of using our services and would like to make a comment then please contact the Patient Advice and Liaison Service (PALS). Your views are very important to us and we would like to hear where you think improvements are needed or where things have gone so well that you would like to share your thanks or gratitude with the staff involved. When things have not gone so well then you can be sure that we want to hear from you, so please get in touch with PALS.
During your stay in hospital you will meet a number of different members of staff. All members of staff wear name badges, but if you are not sure who someone is or what they do, please feel free to ask them to introduce themselves and explain what they do.
If you have any questions about your treatment, please ask a doctor or a nurse.
There are lots of opportunities for you to get involved with the Trust, from volunteering to attending our public meetings, our Annual General Meeting or our hospital open day which is held every year.
We welcome and value your feedback and use the views you share with us in a number of ways to learn and make improvements as well as sharing best practice. Feedback can be provided in a number of ways.
Date: 26 June 2020
We are pleased to welcome Stephanie Fretter to PHT as the new bereavement midwife.
As a bereavement midwife, Stephanie is there to support families who sadly suffer a pregnancy loss from 20 weeks, a stillbirth or death of a baby, and is there for as long as the family require.
Stephanie has had a busy career, commencing her nursing journey in 1985 at Kettering General Hospital in acute medicine before moving to St Albans City Hospital to gain gynaecology experience.
Her love for midwifery began in 1990 when she undertook her midwifery training at Sir Gordon Robert’s College.
Qualifying two years later, Stephanie moved to India where she worked in a small mission hospital. Stephanie then travelled to Australia, working in both rural and city hospitals as a clinical nurse manager and on call midwife.
In 2003 she returned to the UK and took up a dual role within the midwifery and neonatal unit.
This led to Stephanie taking on a supporting role, alongside the bereavement midwife in 2015, before accepting the full time role of bereavement midwife at Kettering General Hospital a year later.
Stephanie initiated a number of projects at her previous Trust and is keen to bring her knowledge and experience to PHT.