Current visiting times

After suspending visiting earlier in the year, we are now able to offer limited visiting to some wards at the discretion of the nurse in-charge.”

Read more on visiting times...


Messages for loved ones and keeping in touch

We recognise the impact that a long stay in hospital can have on families and the importance of maintaining strong communication.  Our ward staff are keeping in touch with patients’ next of kin directly and our Patient Advice and Liaison Service (PALS) can help pass on personal messages from family and friends.

Read more information about messages for loved ones…

Current visiting times

After suspending visiting earlier in the year, we are now able to offer limited visiting to some wards at the discretion of the nurse in-charge.”

Read more on visiting times...


Messages for loved ones and keeping in touch

We recognise the impact that a long stay in hospital can have on families and the importance of maintaining strong communication.  Our ward staff are keeping in touch with patients’ next of kin directly and our Patient Advice and Liaison Service (PALS) can help pass on personal messages from family and friends.

Read more information about messages for loved ones…

During your stay in hospital you will meet a number of different members of staff.  All members of staff wear name badges, but if you are not sure who someone is or what they do, please feel free to ask them to introduce themselves and explain what they do. 

If you have any questions about your treatment, please ask a doctor or a nurse.

There are lots of opportunities for you to get involved with the Trust, from volunteering to attending our public meetings, our Annual General Meeting or our hospital open day which is held every year.

News

St John Ambulance volunteer their time to support patients with dementia at QA

Date: 21 December 2021

St John Ambulance dementia training

Following on from the success of our dementia volunteer pilot, we are now working with St John Ambulance to increase the number of dementia volunteers across QA.

Different members of St John Ambulance, including cadets and advanced first aiders, are joining the volunteer programme to provide therapeutic engagement, social support and activity to patients with dementia during their hospital admission.

Our long term aim is to have a volunteer based on every ward and department within the hospital and will continue to recruit volunteers until this is achieved. 

The volunteers have gone through an induction process and will be receiving monthly training and supervision to support them in their roles. 

Emily Oliver, lead nurse for dementia, said: "We are delighted that St John Ambulance have collaborated with us to provide dementia volunteers across our hospital. We know that this will have such a positive impact on the experience for our patients with dementia during their admission and is also aligned to the aims in our strategy which is being launched in January." 

Kat Fell, community response officer, added: "St John Ambulance is starting to work within QA as part of the Dementia team. It has been an exciting process to get this far and to now be able to help further to alleviate pressures from NHS staff in this new role for us is a pleasure. This will also give opportunities for volunteers to work in different departments around the hospital and add to their, already, extensive skills and knowledge. We really look forward in working in partnership with the Voluntary team at QA, staff, patients and family."

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