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A stay in hospital can be a daunting time for anyone whether it is for a short or long time. But having someone with you can help you recover and make you feel more at ease.

Keeping in contact with friends and family is important to patients. It is recognised that a balance is needed between maintaining that contact and allowing for rest and recuperation. In response to feedback from patients, families and carers wards and departments have local guidelines about visiting times so please do check before visiting.

At Portsmouth Hospitals NHS Trust, we are proud to provide expert, compassionate care.

We are here for our local population of about 675,000 residents across Portsmouth and south east Hampshire and care for many people beyond, including providing some tertiary services to a catchment area of more than 2m people.

During your stay in hospital you will meet a number of different members of staff.  All members of staff wear name badges, but if you are not sure who someone is or what they do, please feel free to ask them to introduce themselves and explain what they do. 

If you have any questions about your treatment, please ask a doctor or a nurse.

There are lots of opportunities for you to get involved with the Trust, from volunteering to attending our public meetings, our Annual General Meeting or our hospital open day which is held every year.

News

#RespectAndProtect campaign at PHT: Jennifer's story

Date: 12 August 2019

#RespectandProtect Jen

Our #RespectandProtect campaign looks at raising awareness of violence and aggression against our staff and reducing these incidences in the future.

Jennifer was working as Registrar in the Emergency Department, when a young male patient became verbally abusive to both Jennifer and her team.

Jennifer said: “He started directing personal verbal attacks towards staff which were really upsetting, leaving some in tears and others very shaken. He was unwell and needed life-saving treatment, but he was definitely not delirious and was fully aware of the vile language he was using. We continued to treat him because we have a duty of care, but it was very hard for everyone to deal with."

As a result of Jennifer reporting this incident, the patient has been sent an unacceptable behaviour letter of warning from our Security Management team.

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Queen Alexandra Hospital,
Cosham,
Portsmouth,
PO6 3L

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