We know how important it is for patients and families to be able to see visitors. Please help us keep our patients and staff as safe as possible by checking the guidance below before you visiting.
We recognise the impact that a long stay in hospital can have on families and the importance of maintaining strong communication. Our ward staff are keeping in touch with patients’ next of kin directly and our Voluntary Services team can help pass on personal messages from family and friends.
After suspending visiting earlier in the year, we are now able to offer limited visiting to some wards at the discretion of the nurse in-charge.”
We recognise the impact that a long stay in hospital can have on families and the importance of maintaining strong communication. Our ward staff are keeping in touch with patients’ next of kin directly and our Patient Advice and Liaison Service (PALS) can help pass on personal messages from family and friends.
The Queen Alexandra Hospital is located just on the hill slopes of Portsdown Hill overlooking Portsmouth. It is conveniently situated for both the M27 and A3M.
Family members and carers play an important role in supporting patients during an episode of ill health. We are committed to the active involvement of family members, friends and carers during a hospital stay. Family members and carers play an important role in supporting patients during an episode of ill health.
More information on visiting hospital for an appointment.
If you've had experience of using our services and would like to make a comment then please contact the Patient Advice and Liaison Service (PALS). Your views are very important to us and we would like to hear where you think improvements are needed or where things have gone so well that you would like to share your thanks or gratitude with the staff involved. When things have not gone so well then you can be sure that we want to hear from you, so please get in touch with PALS.
During your stay in hospital you will meet a number of different members of staff. All members of staff wear name badges, but if you are not sure who someone is or what they do, please feel free to ask them to introduce themselves and explain what they do.
If you have any questions about your treatment, please ask a doctor or a nurse.
There are lots of opportunities for you to get involved with the Trust, from volunteering to attending our public meetings, our Annual General Meeting or our hospital open day which is held every year.
We welcome and value your feedback and use the views you share with us in a number of ways to learn and make improvements as well as sharing best practice. Feedback can be provided in a number of ways.
Date: 21 March 2023
The number of people attending the Emergency Department (ED) at Queen Alexandra Hospital in Cosham hit a new record this week, as pressures on the area’s health services continue to mount.
Over 420 people attended the ED yesterday, the highest daily figure since mid-December last year, when there was a sharp rise in Strep A and scarlet fever cases.
Over 140 people arrived by ambulance to the Emergency Department at QA Hospital but over 250 people walked in to be treated for minor injuries such as bumps, leg or arm injuries.
The last week has seen a total of 2,423 people attend ED, 834 of whom were subsequently admitted to the hospital.
Now Portsmouth Hospitals University NHS Trust is calling on the public to help ease the pressures by only attending its Emergency Department for life-threatening illnesses or injuries.
Mark Roland, Deputy Medical Director at the Trust, said: “We need the local community to help us by only using the Emergency Department for life threatening conditions and injuries.
“We urge people to not attend the ED unless it’s an emergency. For conditions such as sprains, bites and minor burns, please visit your local Urgent Treatment Centres at St Mary’s Hospital in Portsmouth, Gosport and Petersfield. If you need to know where to get help and support, please go to NHS 111 online.
“Our immediate priority is to ensure there are beds available for our most seriously ill patients and we will be focusing on safely discharging as many patients as possible. We ask that families and loved ones support us with this and collect patients as soon as they are ready to be discharged. We thank the community at this time for their support.”
For more information on the best place to go for medical treatment, visit: https://www.porthosp.nhs.uk/news/knowwheretogo-for-urgent-medical-help/621361