A stay in hospital can be a daunting time for anyone whether it is for a short or long time. But having someone with you can help you recover and make you feel more at ease.
Keeping in contact with friends and family is important to patients. It is recognised that a balance is needed between maintaining that contact and allowing for rest and recuperation. In response to feedback from patients, families and carers wards and departments have local guidelines about visiting times so please do check before visiting.
At Portsmouth Hospitals NHS Trust, we are proud to provide expert, compassionate care.
We are here for our local population of about 675,000 residents across Portsmouth and south east Hampshire and care for many people beyond, including providing some tertiary services to a catchment area of more than 2m people.
The Queen Alexandra Hospital is located just on the hill slopes of Portsdown Hill overlooking Portsmouth. It is conveniently situated for both the M27 and A3M.
Family members and carers play an important role in supporting patients during an episode of ill health. We are committed to the active involvement of family members, friends and carers during a hospital stay. Family members and carers play an important role in supporting patients during an episode of ill health.
More information on visiting hospital for an appointment.
If you've had experience of using our services and would like to make a comment then please contact the Patient Advice and Liaison Service (PALS). Your views are very important to us and we would like to hear where you think improvements are needed or where things have gone so well that you would like to share your thanks or gratitude with the staff involved. When things have not gone so well then you can be sure that we want to hear from you, so please get in touch with PALS.
During your stay in hospital you will meet a number of different members of staff. All members of staff wear name badges, but if you are not sure who someone is or what they do, please feel free to ask them to introduce themselves and explain what they do.
If you have any questions about your treatment, please ask a doctor or a nurse.
There are lots of opportunities for you to get involved with the Trust, from volunteering to attending our public meetings, our Annual General Meeting or our hospital open day which is held every year.
We welcome and value your feedback and use the views you share with us in a number of ways to learn and make improvements as well as sharing best practice. Feedback can be provided in a number of ways.
Date: 13 November 2019
Nicole Mackenzie, a patient at QA Hospital, would like to say thank you to the team who has allowed her to live a normal life and go on to compete in the Transplant Games.
Following a kidney transplant in 2009, and now under the care of the Renal Team, Nicole praises the team for helping her be able to compete in the British Transplant Games in July alongside her Portsmouth Team. Nicole says: “Without the amazing team at QA I wouldn’t be able to have these amazing opportunities. I have achieved so much alongside my team, whilst raising awareness of organ donation.”
The team of 10 brought home a total of eight medals from the games held in Newport, Wales – with Nicole bagging herself four gold medals and the Best Female Athlete award. “I am absolutely over the moon with this year’s result. The level of competition has increased immensely which is fantastic to see.
“I would like to say a big thank you to my dad who was my donor, and my coaches, none of this would be possible without them. I would also like to thank the Renal Team for their care and support, I feel very fortunate to have my renal care in such great hands.”
Nicole also took part in the World Transplant Games in August, where more than 70 countries attended with 3,000 athletes competing in over 15 different sports.
This was Nicole’s fourth World Games, where Nicole competed in swimming and won five gold and two silver medals as well as breaking two world records.
Well done Nicole!