We know how important it is for patients and families to be able to see visitors. Please help us keep our patients and staff as safe as possible by checking the guidance below before you visiting.
We recognise the impact that a long stay in hospital can have on families and the importance of maintaining strong communication. Our ward staff are keeping in touch with patients’ next of kin directly and our Voluntary Services team can help pass on personal messages from family and friends.
After suspending visiting earlier in the year, we are now able to offer limited visiting to some wards at the discretion of the nurse in-charge.”
We recognise the impact that a long stay in hospital can have on families and the importance of maintaining strong communication. Our ward staff are keeping in touch with patients’ next of kin directly and our Patient Advice and Liaison Service (PALS) can help pass on personal messages from family and friends.
The Queen Alexandra Hospital is located just on the hill slopes of Portsdown Hill overlooking Portsmouth. It is conveniently situated for both the M27 and A3M.
Family members and carers play an important role in supporting patients during an episode of ill health. We are committed to the active involvement of family members, friends and carers during a hospital stay. Family members and carers play an important role in supporting patients during an episode of ill health.
More information on visiting hospital for an appointment.
If you've had experience of using our services and would like to make a comment then please contact the Patient Advice and Liaison Service (PALS). Your views are very important to us and we would like to hear where you think improvements are needed or where things have gone so well that you would like to share your thanks or gratitude with the staff involved. When things have not gone so well then you can be sure that we want to hear from you, so please get in touch with PALS.
During your stay in hospital you will meet a number of different members of staff. All members of staff wear name badges, but if you are not sure who someone is or what they do, please feel free to ask them to introduce themselves and explain what they do.
If you have any questions about your treatment, please ask a doctor or a nurse.
There are lots of opportunities for you to get involved with the Trust, from volunteering to attending our public meetings, our Annual General Meeting or our hospital open day which is held every year.
We welcome and value your feedback and use the views you share with us in a number of ways to learn and make improvements as well as sharing best practice. Feedback can be provided in a number of ways.
Date: 26 September 2022
Southsea resident, Teresa Clark, is sharing her experience of having a liver transplant and how staff at Queen Alexandra Hospital (QA) saved her life.
Teresa was diagnosed with alcohol related liver disease in September 2018 and received a liver transplant in June 2019. While the surgery took place at Royal Free Hospital in London, the before and after care was provided by QA Hospital in Portsmouth.
Teresa said: “The team at QA were so helpful and enthusiastic. They helped me through every step of the way.”
In July 2022, Teresa represented Portsmouth Hospitals University NHS Trust at the British Transplant Games. The games, which originated in Portsmouth, are held in a different UK city each year and offer the opportunity for people having received a transplant to take part in a series of sporting events. Supporters and people awaiting organ donations are encouraged to attend the events.
Teresa did the swimming senior race and took home a silver medal. She has already decided to compete again next year, with hopes to enter the darts and archery categories as well.
The 57-year-old said: “It was great to meet up with people in a similar position to me. The games are a brilliant way to keep fit and socialise with others who have had a transplant.”
This Organ Donation Week, Teresa wants to highlight the importance of organ donation and how it can change someone’s life.
She said: “I would encourage everyone to consider organ donation. It’s such a special thing to do and has a huge impact on the lives of others. I can’t stress how vital it is.”
Karen Gamble, Hepatology Clinical Nurse Specialist at QA, added: “Organ donation is an incredible gift and is life changing for recipients and their families. Every day, we see the impact it has on our patients.”
Teresa couldn’t thank the team at QA enough, saying: “If it wasn’t for them, I wouldn’t be here. I wouldn’t be alive.”