After suspending visiting earlier in the year, we are now able to offer limited visiting to some wards at the discretion of the nurse in-charge.”
Read more on visiting times...
We recognise the impact that a long stay in hospital can have on families and the importance of maintaining strong communication. Our ward staff are keeping in touch with patients’ next of kin directly and our Patient Advice and Liaison Service (PALS) can help pass on personal messages from family and friends.
After suspending visiting earlier in the year, we are now able to offer limited visiting to some wards at the discretion of the nurse in-charge.”
Read more on visiting times...
We recognise the impact that a long stay in hospital can have on families and the importance of maintaining strong communication. Our ward staff are keeping in touch with patients’ next of kin directly and our Patient Advice and Liaison Service (PALS) can help pass on personal messages from family and friends.
The Queen Alexandra Hospital is located just on the hill slopes of Portsdown Hill overlooking Portsmouth. It is conveniently situated for both the M27 and A3M.
Family members and carers play an important role in supporting patients during an episode of ill health. We are committed to the active involvement of family members, friends and carers during a hospital stay. Family members and carers play an important role in supporting patients during an episode of ill health.
More information on visiting hospital for an appointment.
If you've had experience of using our services and would like to make a comment then please contact the Patient Advice and Liaison Service (PALS). Your views are very important to us and we would like to hear where you think improvements are needed or where things have gone so well that you would like to share your thanks or gratitude with the staff involved. When things have not gone so well then you can be sure that we want to hear from you, so please get in touch with PALS.
During your stay in hospital you will meet a number of different members of staff. All members of staff wear name badges, but if you are not sure who someone is or what they do, please feel free to ask them to introduce themselves and explain what they do.
If you have any questions about your treatment, please ask a doctor or a nurse.
There are lots of opportunities for you to get involved with the Trust, from volunteering to attending our public meetings, our Annual General Meeting or our hospital open day which is held every year.
We welcome and value your feedback and use the views you share with us in a number of ways to learn and make improvements as well as sharing best practice. Feedback can be provided in a number of ways.
Date: 11 December 2020
It was a day of pride, privilege and hope, as the NHS in Hampshire took part in day one of the biggest immunisation programme in the nation’s history. Portsmouth Hospitals University NHS Trust (PHU) was one of the very first trusts across the country to administer Covid vaccinations, and the first patient through the doors at Queen Alexandra Hospital on Tuesday morning was Michael Tibbs, aged 99.
Michael Tibbs, who served in the Royal Navy during World War Two and now lives in Lynchmere, Hampshire, said: “I didn’t know what to expect, but it’s absolutely wonderful and feel really fortunate to have the vaccination.”
Michael was accompanied by his son, Philip, and was applauded by staff after receiving his vaccination. “During lockdown I have been confined to the garden, however when things get back to normal I’m really looking forward to seeing my grandchildren and great grandchildren,” he said. “The vaccine will make a difference to everybody and we are so fortunate to have the NHS.”
PHU chief executive Mark Cubbon said: “It’s been a really busy week for the NHS but we are very proud to be delivering the vaccine. I am incredibly proud the NHS is able to do this for our country. This is absolutely a significant day and I am exceptionally proud of our patients and staff to be getting the vaccine. It’s been a tough year for so many people and it’s good we have a vaccine available to combat the virus. But we still need to do all we can to prevent the spread of the virus.”
PHU chief nurse Liz Rix, who greeted Michael and administered his vaccine, added: “We are proud and privileged to be able to vaccinate our patients. This is something we have talked about and been preparing for. It was an absolute pleasure to give Michael his vaccination. It’s an exceptional day for us but we must remember we are far from the end of this virus.
“We all need to make sure we continue to do what we are asked and keep safe. I have seen staff rise to the challenge and support each other so we can look after our patients in the way we need to, and each other. Today is the first step in a journey for the vaccination programme. Thank you to Michael for being one of the first patients to be vaccinated. To be a part of this day has been a privilege, and not just for me but for the whole team and hospital.”
PHU was one of the first tranche of 50 hospital hubs offering the vaccination this week, with more sites coming on line over the coming weeks and months as the programme ramps up. Since the Pfizer vaccine was approved for use last week, NHS staff from across Hampshire have been working around the clock to manage the huge scale logistical challenge of deploying the vaccine.
People aged 80 and over as well as care home workers will be first to receive the jab this week, along with NHS workers who are at higher risk. In recent days NHS staff have been inviting over 80s to attend Queen Alexandra Hospital in for a jab, and working with care home providers to book their staff in to a vaccination clinic. All those vaccinated will need a booster jab 21 days later. The Pfizer vaccine needs to be stored at -70C before being thawed out and can only be moved four times within that cold chain before being used.
GPs and other primary care staff have also been put on standby to start delivering the jab. A number of GP-led primary care networks will begin doing so next week with more practices in more parts of the country joining in on a phased basis during December.