After suspending visiting earlier in the year, we are now able to offer limited visiting to some wards at the discretion of the nurse in-charge.”
Read more on visiting times...
We recognise the impact that a long stay in hospital can have on families and the importance of maintaining strong communication. Our ward staff are keeping in touch with patients’ next of kin directly and our Patient Advice and Liaison Service (PALS) can help pass on personal messages from family and friends.
After suspending visiting earlier in the year, we are now able to offer limited visiting to some wards at the discretion of the nurse in-charge.”
Read more on visiting times...
We recognise the impact that a long stay in hospital can have on families and the importance of maintaining strong communication. Our ward staff are keeping in touch with patients’ next of kin directly and our Patient Advice and Liaison Service (PALS) can help pass on personal messages from family and friends.
The Queen Alexandra Hospital is located just on the hill slopes of Portsdown Hill overlooking Portsmouth. It is conveniently situated for both the M27 and A3M.
Family members and carers play an important role in supporting patients during an episode of ill health. We are committed to the active involvement of family members, friends and carers during a hospital stay. Family members and carers play an important role in supporting patients during an episode of ill health.
More information on visiting hospital for an appointment.
If you've had experience of using our services and would like to make a comment then please contact the Patient Advice and Liaison Service (PALS). Your views are very important to us and we would like to hear where you think improvements are needed or where things have gone so well that you would like to share your thanks or gratitude with the staff involved. When things have not gone so well then you can be sure that we want to hear from you, so please get in touch with PALS.
During your stay in hospital you will meet a number of different members of staff. All members of staff wear name badges, but if you are not sure who someone is or what they do, please feel free to ask them to introduce themselves and explain what they do.
If you have any questions about your treatment, please ask a doctor or a nurse.
There are lots of opportunities for you to get involved with the Trust, from volunteering to attending our public meetings, our Annual General Meeting or our hospital open day which is held every year.
We welcome and value your feedback and use the views you share with us in a number of ways to learn and make improvements as well as sharing best practice. Feedback can be provided in a number of ways.
Date: 24 May 2023
Patients and their families who have received excellent care at Portsmouth Hospitals University NHS Trust can nominate their unsung healthcare heroes for an award.
The Portsmouth News Patient Choice Award is a category in the Trust’s annual Proud To Be PHU Awards 2023 – an event which recognises the fantastic work of staff working at the Trust.
Nominations can be made by patients who have either been cared for as an in-patient at Queen Alexandra Hospital or attended an outpatient appointment at the Trust. Loved ones of patients can also nominate healthcare staff who they feel have made a real difference.
Last year, Critical Care Staff Nurse Dominique Byrne received the Patient Choice Award after being nominated by the mum of a young patient, who sadly passed away. The mum said: “Dom went above and beyond in so many ways when she was caring for our daughter. Nothing was too much trouble, including staying later on in her shift if needed.”
Penny Emerit, Chief Executive at Portsmouth Hospitals University NHS Trust, said: “The Proud To Be PHU Awards is such a special event which gives us the opportunity to thank our staff and celebrate them for the difference they make to both patient care and to their colleagues.
“All of the categories in our awards are special, but to be nominated by patients or their families is a wonderful reflection of the outstanding care delivered by our teams.”
You can submit nominations for a staff member or team now via the nomination form: https://www.porthosp.nhs.uk/proudtobephuawardshtm
Entries close 21 June and shortlisted nominees will be announced 5 July.
Kelly Brown, Editor of The Portsmouth News, added: “We are thrilled to support the Proud To Be PHU Awards and get our readers to nominate staff who they feel have gone above and beyond. We can't wait to hear about all the fantastic work that has been going on in Portsmouth at this year's awards.”
The winners will be announced at the Trust’s Proud to be PHU Awards which take place on Friday 17 November 2023.
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