Current visiting times

After suspending visiting earlier in the year, we are now able to offer limited visiting to some wards at the discretion of the nurse in-charge.”

Read more on visiting times...


Messages for loved ones and keeping in touch

We recognise the impact that a long stay in hospital can have on families and the importance of maintaining strong communication.  Our ward staff are keeping in touch with patients’ next of kin directly and our Patient Advice and Liaison Service (PALS) can help pass on personal messages from family and friends.

Read more information about messages for loved ones…

Current visiting times

After suspending visiting earlier in the year, we are now able to offer limited visiting to some wards at the discretion of the nurse in-charge.”

Read more on visiting times...


Messages for loved ones and keeping in touch

We recognise the impact that a long stay in hospital can have on families and the importance of maintaining strong communication.  Our ward staff are keeping in touch with patients’ next of kin directly and our Patient Advice and Liaison Service (PALS) can help pass on personal messages from family and friends.

Read more information about messages for loved ones…

During your stay in hospital you will meet a number of different members of staff.  All members of staff wear name badges, but if you are not sure who someone is or what they do, please feel free to ask them to introduce themselves and explain what they do. 

If you have any questions about your treatment, please ask a doctor or a nurse.

There are lots of opportunities for you to get involved with the Trust, from volunteering to attending our public meetings, our Annual General Meeting or our hospital open day which is held every year.

News

Portsmouth Hospitals University NHS Trust stands down from Critical Incident

Date: 08 April 2022

The critical incident called at 10am on Wednesday 6 April was stood down at 12.30pm on Friday 8 April.

The incident was called to protect critical, emergency services for our population. Due to the extreme pressures across the site on Wednesday morning, we only had very limited space to treat emergency patients, with our community experiencing significant waits for emergency care.

Through the incredible efforts of our staff, together with our system partners, we have been able to restore some space to allow us to treat emergency patients and stand down the incident.

Although we have been able to stand down the PHU critical incident, we anticipate the pressures on the urgent and emergency care services will continue through the Easter period and the Portsmouth and South East system will continue to run in incident command to maintain the focus and responsiveness required from all partners to serve our population. This will mean:

 

  • People arriving at the Emergency Department (ED) who don’t need emergency care will be redirected to other, appropriate services to ensure patients experiencing life threatening emergencies or illness can be cared for in a timely way
  • Patients will be discharged from hospital when they have completed their acute care
  • Relatives and carers are asked to ensure their loved one can be discharged quickly to help free up beds for those who need them. This includes:
  • staying in contact with the ward they are on so everyone is clear about and prepared for the expected date of discharge
  • supporting with arrangements to provide suitable clothing and shoes for the person being discharged and understanding their ongoing medication needs
  • helping with their transport home. If you can help take a relative, friend or neighbour home when they are ready to leave hospital it helps them get home more quickly
  • making arrangements at home to safely accept patients who may be positive for Covid-19 

 

We would like to encourage our local communities to keep sharing our messages.  Please do not attend the ED unless it’s an emergency.  Non-emergency attendances will be redirected to appropriate services including the Urgent Treatment Centres at St Mary’s Hospital, Gosport and Petersfield.    

We are extremely grateful to our staff and the wider NHS and social care community for coming together as one team to ensure everybody receives the care they need

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Queen Alexandra Hospital,
Cosham,
Portsmouth,
PO6 3LY

© 2022, Portsmouth Hospitals University NHS Trust