We know how important it is for patients and families to be able to see visitors. Please help us keep our patients and staff as safe as possible by checking the guidance below before you visiting.
We recognise the impact that a long stay in hospital can have on families and the importance of maintaining strong communication. Our ward staff are keeping in touch with patients’ next of kin directly and our Voluntary Services team can help pass on personal messages from family and friends.
After suspending visiting earlier in the year, we are now able to offer limited visiting to some wards at the discretion of the nurse in-charge.”
We recognise the impact that a long stay in hospital can have on families and the importance of maintaining strong communication. Our ward staff are keeping in touch with patients’ next of kin directly and our Patient Advice and Liaison Service (PALS) can help pass on personal messages from family and friends.
The Queen Alexandra Hospital is located just on the hill slopes of Portsdown Hill overlooking Portsmouth. It is conveniently situated for both the M27 and A3M.
Family members and carers play an important role in supporting patients during an episode of ill health. We are committed to the active involvement of family members, friends and carers during a hospital stay. Family members and carers play an important role in supporting patients during an episode of ill health.
More information on visiting hospital for an appointment.
If you've had experience of using our services and would like to make a comment then please contact the Patient Advice and Liaison Service (PALS). Your views are very important to us and we would like to hear where you think improvements are needed or where things have gone so well that you would like to share your thanks or gratitude with the staff involved. When things have not gone so well then you can be sure that we want to hear from you, so please get in touch with PALS.
Our Strategy – Working Together, Improving Together
Our strategy sets out our vision, values, strategic aims and most importantly, how we will deliver against these ambitions for our patients, communities, and people in the future.
It is not just a document, it is for and about everyone at PHU, building on what we have achieved with a renewed focus on continuous improvement and the need to continue to work together and improve together to achieve our goals.
A full copy of the strategy can be downloaded here.
For more information, please visit our strategy webpage.
There are lots of opportunities for you to get involved with the Trust, from volunteering to attending our public meetings, our Annual General Meeting or our hospital open day which is held every year.
We welcome and value your feedback and use the views you share with us in a number of ways to learn and make improvements as well as sharing best practice. Feedback can be provided in a number of ways.
Date: 11 August 2021
We are proud that, today (Wednesday 11 August 2021), Portsmouth Hospitals University NHS Trust (PHU) has re-signed the Armed Forces Covenant (AFC) to highlight the Trust’s commitment to military personnel and their families across our community.
The Trust signed up to the AFC in June 2018 to ensure our promise to supporting the armed forces community is in our staff and patient policies, services and projects and make sure no current or former personnel are disadvantaged by serving their country.
Today’s ceremony took place on the HMS Victory, at Portsmouth Historic Dockyard, with the covenant re-signed by PHU chief executive Penny Emerit and Joint Hospital Group (South) (JHGS) Commanding Officer Karen MCullough.
The re-signing was witnessed by JHGS Deputy Commander Surg Capt Richard Heames, Trust Chair Melloney Poole and PHU chief operating officer Chris Evans.
Penny Emerit said: “Queen Alexandra Hospital started life more than a century ago as a military hospital and we are proud to have maintained our links with the armed services to this day.
“The re-signing of the Armed Forces Covenant today reinforces our commitment to our military community and we are proud to work alongside them as part of the Joint Hospital Group South and care for our veterans, reservists, serving personnel and their families as patients.”
As part of UK Defence Medical Services, the Joint Hospital Defence Medical Group (South) and Portsmouth Hospitals University NHS Trust have a long-established relationship.
Doctors, nurses and other Allied Health Professionals from the Royal Navy, Army and Royal Air Force have worked at Queen Alexandra Hospital in Cosham since 1 April 2005.
The Trust supports Ministry of Defence personnel by incorporating them within clinical roles across the site to help them gain further experience and enabling them to carry out their military commitments anywhere around the world.
Joint Hospital Group (South) Commanding Officer Karen Mccullough said: “As Commanding Officer of JHGS it is a huge honour to be signing this gold armed forces covenant with PHU.
As integral partners, PHU not only trains and provides placements to ensure that Defence Medical Services personnel are prepared for their operational role but is also hugely pro-active in ensuring that military veterans have the support and care they need when they are admitted to QA Hospital.”
Trust chairman Melloney Poole said: “We are privileged and proud to be working so very closely with all our military colleagues at all times and this close partnership is one that I believe will be recognised and wholeheartedly supported by our patients, our staff and the people of Portsmouth.
“The re-signing of the Covenant today represents our promise to support our military community and we are grateful for the commitment, expertise and outstanding support shown by our military colleagues to our patients and staff, especially during the Covid-19 pandemic.”
The Trust is proud to have earned Gold Veteran Aware Status for staff members’ dedication to provide the best care for veterans and their families.
Keith Malcolm, who spent almost 15 years in Queen Alexandra’s Royal Naval Nursing Service, was appointed Armed Forces Covenant Lead Nurse as part of the Trust’s commitment to the covenant.
He added: “It is an absolute privilege for the Trust to resign the covenant on such a magnificent, and historically important ship.
“Renewing our promise and pledges to the covenant just further embeds our dedication to supporting those who serve and have served including their families.”