A stay in hospital can be a daunting time for anyone whether it is for a short or long time. But having someone with you can help you recover and make you feel more at ease.
Keeping in contact with friends and family is important to patients. It is recognised that a balance is needed between maintaining that contact and allowing for rest and recuperation. In response to feedback from patients, families and carers wards and departments have local guidelines about visiting times so please do check before visiting.
At Portsmouth Hospitals NHS Trust, we are proud to provide expert, compassionate care.
We are here for our local population of about 675,000 residents across Portsmouth and south east Hampshire and care for many people beyond, including providing some tertiary services to a catchment area of more than 2m people.
The Queen Alexandra Hospital is located just on the hill slopes of Portsdown Hill overlooking Portsmouth. It is conveniently situated for both the M27 and A3M.
Family members and carers play an important role in supporting patients during an episode of ill health. We are committed to the active involvement of family members, friends and carers during a hospital stay. Family members and carers play an important role in supporting patients during an episode of ill health.
More information on visiting hospital for an appointment.
If you've had experience of using our services and would like to make a comment then please contact the Patient Advice and Liaison Service (PALS). Your views are very important to us and we would like to hear where you think improvements are needed or where things have gone so well that you would like to share your thanks or gratitude with the staff involved. When things have not gone so well then you can be sure that we want to hear from you, so please get in touch with PALS.
During your stay in hospital you will meet a number of different members of staff. All members of staff wear name badges, but if you are not sure who someone is or what they do, please feel free to ask them to introduce themselves and explain what they do.
If you have any questions about your treatment, please ask a doctor or a nurse.
There are lots of opportunities for you to get involved with the Trust, from volunteering to attending our public meetings, our Annual General Meeting or our hospital open day which is held every year.
We welcome and value your feedback and use the views you share with us in a number of ways to learn and make improvements as well as sharing best practice. Feedback can be provided in a number of ways.
Date: 06 March 2020
Portsmouth Hospitals NHS Trust (PHT) has pledged to reduce its use of single use plastics in a bid to cut waste and help the environment.
The Trust is proud to have signed the NHS Single Use Plastics Reduction Campaign Pledge. The pledge forms part of an environmental sustainability programme in the NHS, following the commitments made in the NHS Long Term Plan. Having worked with our on-site retail partners, we are committing to:
Progress on the initiative has already been made at PHT. The Queen Alexandra Hospital (QA) site has two restaurants (on B and E Levels) which are provided by Engie, our facilities management service provider, the League of Friends café on B Level and Costa outlets on A and C Levels. All of these outlets use disposable items and have responded positively to supporting our single use plastics reduction pledge.
Engie has already stopped the purchase of single-use plastic stirrers and straws, with plastic cups only available for water machines. There are plans to move to an alternative during 2020.
The League of Friends has already made the move to using paper straws and wooden spoons/stirrers in their café, while Costa has committed to reducing waste from its outlets nationwide.
NHS Supply Chain which provides items for use in wards and departments has also committed to supplying alternatives.
Plastic items required for medical reasons are exempt from the pledge.
Mark Cubbon, Chief Executive at Portsmouth Hospitals NHS Trust, said: "The NHS is the biggest employer in the country. As one of the largest employers in Portsmouth we are committed to doing all we can to reduce waste and help protect the environment, working with our many partners. Reducing the use of single use plastics across our hospital sites will support a positive change, for the benefit of our patients, communities and individuals who work with us.
"We take our responsibility to the environment seriously and hope to be part of more environmentally friendly initiatives in the future, working with our patients, individuals and teams across the organisation and community partners."