We know how important it is for patients and families to be able to see visitors. Please help us keep our patients and staff as safe as possible by checking the guidance below before you visiting.
Read more on visiting times...
We recognise the impact that a long stay in hospital can have on families and the importance of maintaining strong communication. Our ward staff are keeping in touch with patients’ next of kin directly and our Voluntary Services team can help pass on personal messages from family and friends.
After suspending visiting earlier in the year, we are now able to offer limited visiting to some wards at the discretion of the nurse in-charge.”
Read more on visiting times...
We recognise the impact that a long stay in hospital can have on families and the importance of maintaining strong communication. Our ward staff are keeping in touch with patients’ next of kin directly and our Patient Advice and Liaison Service (PALS) can help pass on personal messages from family and friends.
The Queen Alexandra Hospital is located just on the hill slopes of Portsdown Hill overlooking Portsmouth. It is conveniently situated for both the M27 and A3M.
Family members and carers play an important role in supporting patients during an episode of ill health. We are committed to the active involvement of family members, friends and carers during a hospital stay. Family members and carers play an important role in supporting patients during an episode of ill health.
More information on visiting hospital for an appointment.
If you've had experience of using our services and would like to make a comment then please contact the Patient Advice and Liaison Service (PALS). Your views are very important to us and we would like to hear where you think improvements are needed or where things have gone so well that you would like to share your thanks or gratitude with the staff involved. When things have not gone so well then you can be sure that we want to hear from you, so please get in touch with PALS.
During your stay in hospital you will meet a number of different members of staff. All members of staff wear name badges, but if you are not sure who someone is or what they do, please feel free to ask them to introduce themselves and explain what they do.
If you have any questions about your treatment, please ask a doctor or a nurse.
There are lots of opportunities for you to get involved with the Trust, from volunteering to attending our public meetings, our Annual General Meeting or our hospital open day which is held every year.
We welcome and value your feedback and use the views you share with us in a number of ways to learn and make improvements as well as sharing best practice. Feedback can be provided in a number of ways.
Date: 25 April 2023
Patients and visitors to Portsmouth’s Queen Alexandra Hospital will now have access to eight new electric vehicle (EV) charging points.
The installation is part of Portsmouth Hospitals University NHS Trust’s pledge to reduce its impact on the environment as set out in its Green Plan.
The plan reveals how the Trust will reduce carbon emissions of its operations and support the growing number of electric cars on the roads. It is hoped the new charging points will help reduce the carbon footprint of patient and visitor travel, which currently represents six per cent of the Trust’s overall carbon footprint.
The public chargers, located in dedicated EV charging bays on the ground floor of the new North Car Park, will be available to use 24 hours a day and seven days a week. An additional ten charging points have also been installed at the Trust’s park & ride facility for staff commuting to work using an electric car.
Mark Orchard, Chief Financial Officer at Portsmouth Hospitals University NHS Trust, said: “We are delighted to now be able to offer patients, visitors and staff the option of charging their car whilst attending appointments or driving to work.
"We recognise that more and more people are making the transition to electric cars and there are times when it would be helpful to be able to charge before continuing your journey.”
To use the electric charging points, drivers will have to download the eCharge app before use from either Apple or Android app store. Users should only use the spaces when charging their vehicle which will be monitored by the car park operator.
The chargers use a standard type 2 charging socket delivering a charge of up to 22kwH and users will need to ensure they have brought their type 2 charging cable to make a connection.
A charge will be made for use however this will be on a cost recovery basis only and will be comparable with other public charging infrastructure.
