We know how important it is for patients and families to be able to see visitors. Please help us keep our patients and staff as safe as possible by checking the guidance below before you visiting.
Read more on visiting times...
We recognise the impact that a long stay in hospital can have on families and the importance of maintaining strong communication. Our ward staff are keeping in touch with patients’ next of kin directly and our Voluntary Services team can help pass on personal messages from family and friends.
After suspending visiting earlier in the year, we are now able to offer limited visiting to some wards at the discretion of the nurse in-charge.”
Read more on visiting times...
We recognise the impact that a long stay in hospital can have on families and the importance of maintaining strong communication. Our ward staff are keeping in touch with patients’ next of kin directly and our Patient Advice and Liaison Service (PALS) can help pass on personal messages from family and friends.
The Queen Alexandra Hospital is located just on the hill slopes of Portsdown Hill overlooking Portsmouth. It is conveniently situated for both the M27 and A3M.
Family members and carers play an important role in supporting patients during an episode of ill health. We are committed to the active involvement of family members, friends and carers during a hospital stay. Family members and carers play an important role in supporting patients during an episode of ill health.
More information on visiting hospital for an appointment.
If you've had experience of using our services and would like to make a comment then please contact the Patient Advice and Liaison Service (PALS). Your views are very important to us and we would like to hear where you think improvements are needed or where things have gone so well that you would like to share your thanks or gratitude with the staff involved. When things have not gone so well then you can be sure that we want to hear from you, so please get in touch with PALS.
During your stay in hospital you will meet a number of different members of staff. All members of staff wear name badges, but if you are not sure who someone is or what they do, please feel free to ask them to introduce themselves and explain what they do.
If you have any questions about your treatment, please ask a doctor or a nurse.
There are lots of opportunities for you to get involved with the Trust, from volunteering to attending our public meetings, our Annual General Meeting or our hospital open day which is held every year.
We welcome and value your feedback and use the views you share with us in a number of ways to learn and make improvements as well as sharing best practice. Feedback can be provided in a number of ways.
Date: 05 April 2023
The digital teams behind new projects which have helped transform patient waiting times and experience at a Portsmouth hospital are celebrating after being shortlisted for a prestigious national award.
Three digital projects at Portsmouth Hospitals University NHS Trust have been shortlisted at the inaugural HSJ Digital Awards, an event which recognises outstanding contribution to healthcare.
The Maternity Intelligent Automation project has been shortlisted for ‘Improving back-office efficiencies through digital’ award with third party partners PSTG and Digital Workforce and the eConsent digital consent project has been shortlisted for the ‘Empowering patients through digital’ award with technology provider Concentric Health.
The new staff app 'Allocate Loop,' which manages staff annual leave and rosters,has also been shortlisted for the 'Driving Change through Data and Analytics' award.
The maternity project has seen the introduction of digital automation for maternity appointments, referrals, alerting and record management processes – reducing the times for a pregnant woman to receive an appointment date from 6-8 weeks to just 48 hours.
Lynn Woolley, Director of Maternity Services & Midwifery at the Trust, said: “We were getting a high-volume of referrals for crucial appointments and this was having an impact on both safety and patient experience. We increased recruitment, but it had almost no impact.
“Working with digital innovators, clinicians, and administrators to build algorithms, we used automation technologies to read referrals, allocate appointments, update maternity records, and notify pregnant people of their appointments. Automation has been a revelation.”
The eConsent digital consent project has helped patients play an active part in shared decision making over treatment options. The Concentric Health tool allows patients to be active decision makers in their treatment options, providing customised, personal consent to patients. Consent forms include easy-to-understand explanations, enhanced by supporting multimedia Information and also remote access, allowing the patient time to digest and understand the information.
An impressive 314 entries have been received for the HSJ Digital Awards 2023, with 164 projects and individuals making it to the final shortlist (from across 120 organisations). The official awards ceremony will be held later this year (June 22).
Graham Terry, Director of Strategy and Performance at Portsmouth Hospitals University NHS Trust, said: “This really is wonderful news - the fact we’ve been shortlisted for three awards in the HSJ Digital Awards 2023 will undoubtedly be a huge ‘pat on the back’ for our hard working and deserving teams.
“Our staff always go above and beyond to improve patient outcomes and quality of service and care – and aligning with the HSJ Digital Awards programme really allows us to share our success as well as everything we’ve learnt through implementing our project.
“We hope we might even inspire other colleagues across the UK to pursue and put their ideas and innovations into practice too!”
HSJ editor Alastair McLellan, added: “On behalf of all my colleagues, it gives me great pleasure to congratulate Portsmouth Hospitals University NHS Trust on being shortlisted as a finalist in the awards. All of the applications represent the ‘very best of the NHS’ and often leave our esteemed panel of judges with an impossible choice!
“We’re all very much looking forward to welcoming our finalists to the awards ceremony in June, celebrating their impressive achievements and jointly acknowledging our values of sharing best practice, improving patient outcomes and continuously driving for better service. But we never forget that the award ceremony is not just a celebration within a night, but a platform to recognise the hard work of all our NHS staff, all year round.”
The full list of nominees for the 2023 HSJ Digital Awards can be found at https://digitalawards.hsj.co.uk/ alongside details of the Awards partners; https://digitalawards.hsj.co.uk/partners
The selected winners will be announced during the awards ceremony at Manchester Central on June 22.
