After suspending visiting earlier in the year, we are now able to offer limited visiting to some wards at the discretion of the nurse in-charge.”
Read more on visiting times...
We recognise the impact that a long stay in hospital can have on families and the importance of maintaining strong communication. Our ward staff are keeping in touch with patients’ next of kin directly and our Patient Advice and Liaison Service (PALS) can help pass on personal messages from family and friends.
After suspending visiting earlier in the year, we are now able to offer limited visiting to some wards at the discretion of the nurse in-charge.”
Read more on visiting times...
We recognise the impact that a long stay in hospital can have on families and the importance of maintaining strong communication. Our ward staff are keeping in touch with patients’ next of kin directly and our Patient Advice and Liaison Service (PALS) can help pass on personal messages from family and friends.
The Queen Alexandra Hospital is located just on the hill slopes of Portsdown Hill overlooking Portsmouth. It is conveniently situated for both the M27 and A3M.
Family members and carers play an important role in supporting patients during an episode of ill health. We are committed to the active involvement of family members, friends and carers during a hospital stay. Family members and carers play an important role in supporting patients during an episode of ill health.
More information on visiting hospital for an appointment.
If you've had experience of using our services and would like to make a comment then please contact the Patient Advice and Liaison Service (PALS). Your views are very important to us and we would like to hear where you think improvements are needed or where things have gone so well that you would like to share your thanks or gratitude with the staff involved. When things have not gone so well then you can be sure that we want to hear from you, so please get in touch with PALS.
During your stay in hospital you will meet a number of different members of staff. All members of staff wear name badges, but if you are not sure who someone is or what they do, please feel free to ask them to introduce themselves and explain what they do.
If you have any questions about your treatment, please ask a doctor or a nurse.
There are lots of opportunities for you to get involved with the Trust, from volunteering to attending our public meetings, our Annual General Meeting or our hospital open day which is held every year.
We welcome and value your feedback and use the views you share with us in a number of ways to learn and make improvements as well as sharing best practice. Feedback can be provided in a number of ways.
Date: 14 February 2023
For commitment to services that care and support serving personnel, veterans, reservists and their families, Portsmouth Hospitals University NHS Trust has received the Shaping Portsmouth Armed Forces Covenant Award.
The Trust was awarded the honour at this year’s Shaping Portsmouth conference, which brought together more than 200 organisations from across Portsmouth to discuss transformations in business, education, and community within the city.
Initiatives at the Trust include monthly group support sessions for veteran inpatients and the pioneering of the Armed Forces Covenant Lead nurse programme, as well as training and education for NHS secondary and primary care staff, serving personnel, reservists, and cadets.
Chief Nurse Liz Rix said: “This is such a great recognition of our dedication to the care and support of our military community, including veterans, reservists, serving personnel and their families.
“We work with a number of organisations, including Joint Hospital Group South and the Defence Medical Welfare Service (DMWS), to train and educate serving personnel to give NHS standards of care during their deployments, and to ensure patients, who have served, are cared for by staff who have received training and education on their specific needs and can signpost to local support.”
Armed Forces Covenant Lead Nurse Keith Malcolm and Defence Medical Welfare Service liaison Anna Burness-Smith attended the conference to accept the award.
Keith added: “I am extremely proud and honoured that our services have been recognised and the conference was a fantastic opportunity to talk to other organisations in the city about the Armed Forces Covenant.”
Find out more about our Veteran Aware services on our website www.porthosp.nhs.uk/patients_and_visitors/veteran-aware.htm
