After suspending visiting earlier in the year, we are now able to offer limited visiting to some wards at the discretion of the nurse in-charge.”
Read more on visiting times...
We recognise the impact that a long stay in hospital can have on families and the importance of maintaining strong communication. Our ward staff are keeping in touch with patients’ next of kin directly and our Patient Advice and Liaison Service (PALS) can help pass on personal messages from family and friends.
After suspending visiting earlier in the year, we are now able to offer limited visiting to some wards at the discretion of the nurse in-charge.”
Read more on visiting times...
We recognise the impact that a long stay in hospital can have on families and the importance of maintaining strong communication. Our ward staff are keeping in touch with patients’ next of kin directly and our Patient Advice and Liaison Service (PALS) can help pass on personal messages from family and friends.
The Queen Alexandra Hospital is located just on the hill slopes of Portsdown Hill overlooking Portsmouth. It is conveniently situated for both the M27 and A3M.
Family members and carers play an important role in supporting patients during an episode of ill health. We are committed to the active involvement of family members, friends and carers during a hospital stay. Family members and carers play an important role in supporting patients during an episode of ill health.
More information on visiting hospital for an appointment.
If you've had experience of using our services and would like to make a comment then please contact the Patient Advice and Liaison Service (PALS). Your views are very important to us and we would like to hear where you think improvements are needed or where things have gone so well that you would like to share your thanks or gratitude with the staff involved. When things have not gone so well then you can be sure that we want to hear from you, so please get in touch with PALS.
During your stay in hospital you will meet a number of different members of staff. All members of staff wear name badges, but if you are not sure who someone is or what they do, please feel free to ask them to introduce themselves and explain what they do.
If you have any questions about your treatment, please ask a doctor or a nurse.
There are lots of opportunities for you to get involved with the Trust, from volunteering to attending our public meetings, our Annual General Meeting or our hospital open day which is held every year.
We welcome and value your feedback and use the views you share with us in a number of ways to learn and make improvements as well as sharing best practice. Feedback can be provided in a number of ways.
Date: 05 November 2021
Portsmouth Hospitals University NHS Trust (PHU) has teamed up with the National Museum of the Royal Navy to help further support our dementia patients through reminiscence therapy.
The team have produced themed ‘Chatterboxes’ with photos, objects and fact sheets to help stimulate conversations between our patients and activities coordinator for Older Persons Medicine, Emma Chewter.
Lead dementia nurse Emily Oliver said: “We are so thrilled to be working with the National Museum of the Royal Navy on such an important pilot project.
“We are passionate about improving outcomes and experiences for our dementia patients here at PHU and these ‘Chatterboxes’ are just one of the ways we can do that as part of reminiscence therapy.”
The boxes have themes including love, history and memories about visiting the ship itself.
Patient and public involvement coordinator at PHU Sharon Court said: “Prior to working at the Trust I’ve done a lot of creative practice in the community, so I know how beneficial it can be for people to be able to engage with objects and creative activities.
“We have the Historic Dockyard on our doorstep and lots of people have connections to it in many different ways.
“The team from the National Museum of the Royal Navy have been so helpful and considerate in meeting the needs of our patients and we’ve also been working closely with the Infection Prevention and Control team to ensure that we can provide the safest and most engaging opportunities for our patients.”
Community producer at the National Museum of the Royal Navy, Joanna Valentine, said: “HMS Victory is an iconic ship and we have created these special themed ‘Chatterboxes’ for people to explore their connection to the ship.
“Did they visit it on a school trip? Have a family day out there? Served cocktails onboard or have a fridge magnet with the ship on?
“Victory is everywhere in our city and we hope that by exploring the themes connected to HMS Victory that families and staff will learn more about each other and support patient wellbeing.”
Do you want help support patients with dementia? Find out more about our dementia volunteers here or email emily.oliver@porthosp.nhs.uk
