After suspending visiting earlier in the year, we are now able to offer limited visiting to some wards at the discretion of the nurse in-charge.”
Read more on visiting times...
We recognise the impact that a long stay in hospital can have on families and the importance of maintaining strong communication. Our ward staff are keeping in touch with patients’ next of kin directly and our Patient Advice and Liaison Service (PALS) can help pass on personal messages from family and friends.
After suspending visiting earlier in the year, we are now able to offer limited visiting to some wards at the discretion of the nurse in-charge.”
Read more on visiting times...
We recognise the impact that a long stay in hospital can have on families and the importance of maintaining strong communication. Our ward staff are keeping in touch with patients’ next of kin directly and our Patient Advice and Liaison Service (PALS) can help pass on personal messages from family and friends.
The Queen Alexandra Hospital is located just on the hill slopes of Portsdown Hill overlooking Portsmouth. It is conveniently situated for both the M27 and A3M.
Family members and carers play an important role in supporting patients during an episode of ill health. We are committed to the active involvement of family members, friends and carers during a hospital stay. Family members and carers play an important role in supporting patients during an episode of ill health.
More information on visiting hospital for an appointment.
If you've had experience of using our services and would like to make a comment then please contact the Patient Advice and Liaison Service (PALS). Your views are very important to us and we would like to hear where you think improvements are needed or where things have gone so well that you would like to share your thanks or gratitude with the staff involved. When things have not gone so well then you can be sure that we want to hear from you, so please get in touch with PALS.
During your stay in hospital you will meet a number of different members of staff. All members of staff wear name badges, but if you are not sure who someone is or what they do, please feel free to ask them to introduce themselves and explain what they do.
If you have any questions about your treatment, please ask a doctor or a nurse.
There are lots of opportunities for you to get involved with the Trust, from volunteering to attending our public meetings, our Annual General Meeting or our hospital open day which is held every year.
We welcome and value your feedback and use the views you share with us in a number of ways to learn and make improvements as well as sharing best practice. Feedback can be provided in a number of ways.
Date: 09 April 2021
The Portsmouth Hospitals University NHS Trust (PHU) Veteran Challenge coin is being launched to recognise those who have gone above and beyond in their duties in relation to the Armed Forces community.
Challenge coins are a long-standing tradition in Forces’ history and are given to those to honour service or special accomplishments.
Emergency services have also used challenge coins to recognise staff and PHU will be using the coins to highlight individuals from within the Trust, Engie staff and volunteers who have gone above and beyond.
Former military colleague and Armed Forces Covenant lead nurse, Keith Malcolm, said: “I felt that we all go the extra mile in our own ways, therefore why should this not be recognised.
“The PHU Veteran Challenge coin is not just to support the person wearing or has worn a uniform, but also to support and recognise the sacrifices made by their families.
“This could range from supporting a Forces’ family who have a baby, right through to going above and beyond for a Veteran who may be lonely and has no friends or relatives.”
The coins feature the PHU logo and colours as well as the Armed Forces Covenant Gold award which the Trust received in July last year.
The Defence Employer Recognition Scheme recognises organisations who pledge, demonstrate and advocate their support for the Defence community.
Employers can be awarded bronze, silver or gold in alignment with the Armed Forces Covenant.
The Armed Forces Covenant is a promise from the nation ensuring those who serve, have served and their families are treated fairly and not disadvantaged.
PHU is committed to honouring this and, as Veteran Aware, the Trust is driven in providing the best care for people who serve and have served in the armed forces and their families.
Melloney Poole, chairman at PHU and chief executive of the Armed Forces Covenant Fund, said: “I am so thrilled that we are launching the PHU Veteran Challenge coin because it brings together two of my passions. I think it is so important that our staff are recognised for going above and beyond for and within our Armed Forces community of whom we are very proud to have such strong relationships with.
“We hope the challenge coin helps strengthen our commitment to the military community and that our staff feel proud to achieve one.”
To download the nomination form, please click here.
Please send the completed form to keith.malcom@porthosp.nhs.uk