We know how important it is for patients and families to be able to see visitors. Please help us keep our patients and staff as safe as possible by checking the guidance below before you visiting.
We recognise the impact that a long stay in hospital can have on families and the importance of maintaining strong communication. Our ward staff are keeping in touch with patients’ next of kin directly and our Voluntary Services team can help pass on personal messages from family and friends.
After suspending visiting earlier in the year, we are now able to offer limited visiting to some wards at the discretion of the nurse in-charge.”
We recognise the impact that a long stay in hospital can have on families and the importance of maintaining strong communication. Our ward staff are keeping in touch with patients’ next of kin directly and our Patient Advice and Liaison Service (PALS) can help pass on personal messages from family and friends.
The Queen Alexandra Hospital is located just on the hill slopes of Portsdown Hill overlooking Portsmouth. It is conveniently situated for both the M27 and A3M.
Family members and carers play an important role in supporting patients during an episode of ill health. We are committed to the active involvement of family members, friends and carers during a hospital stay. Family members and carers play an important role in supporting patients during an episode of ill health.
More information on visiting hospital for an appointment.
If you've had experience of using our services and would like to make a comment then please contact the Patient Advice and Liaison Service (PALS). Your views are very important to us and we would like to hear where you think improvements are needed or where things have gone so well that you would like to share your thanks or gratitude with the staff involved. When things have not gone so well then you can be sure that we want to hear from you, so please get in touch with PALS.
Our Strategy – Working Together, Improving Together
Our strategy sets out our vision, values, strategic aims and most importantly, how we will deliver against these ambitions for our patients, communities, and people in the future.
It is not just a document, it is for and about everyone at PHU, building on what we have achieved with a renewed focus on continuous improvement and the need to continue to work together and improve together to achieve our goals.
A full copy of the strategy can be downloaded here.
For more information, please visit our strategy webpage.
There are lots of opportunities for you to get involved with the Trust, from volunteering to attending our public meetings, our Annual General Meeting or our hospital open day which is held every year.
We welcome and value your feedback and use the views you share with us in a number of ways to learn and make improvements as well as sharing best practice. Feedback can be provided in a number of ways.
Date: 13 December 2021
It was a week ago that we celebrated the first anniversary since the COVID-19 vaccination programme began.
We feel privileged that PHU was able to play a part in vaccinating our staff and local community, with more than 3.26m jabs delivered across the Hampshire and Isle of Wight Integrated Care System (ICS) footprint since its launch.
All of this wouldn’t have been possible without the support of everyone involved with the project at the hospital, including our highly-skilled pharmacy team.
One pharmacist that was particularly involved in the project was Chrissie Minnis who said:
“Looking back over 12 months, all PHU staff involved in supporting the National Vaccination Programme and booster roll-out have worked extremely hard,” said Chrissie. “Prior to administering the first dose of vaccine to Mr Tibbs, staff went above and beyond to ensure everything was in place to receive the first shipment of Pfizer into the Pharmacy Department the day before launch, working out of hours and over the weekend.”
Chrissie recalls seeing the queue of friendly faces including frontline staff, care home workers and patients over the age of 80. She remembers the sound of the cheers and applause as the cool bag delivery arrived each morning. “The Portsmouth community spirit was echoed throughout the vaccination hub,” she added.
There was a lot to learn in a short period of time, but everyone came together. She explained: “From learning how to handle ultra-cold vaccine, -80C freezers and maintain the cold-chain to assure quality of the vaccines we administer to members of the public was safe, there was a lot to remember.”
Our Research and Innovation team have also set up a local community research hub, which Chrissie says the contribution from the local community has been overwhelming in recruitment to pivotal vaccine studies that will be crucial in understanding vaccine effectiveness against new variants and further treatments.
With the prevalence of COVID-19 in our local communities increasing, Chrissie urges everyone to protect themselves by getting their vaccinations. She said: “We urge members of the public and frontline healthcare staff to come forward for your vaccination; dose one, two or a booster where eligible. Vaccination is the most effective and safest way to prevent serious illness from COVID-19.”