After suspending visiting earlier in the year, we are now able to offer limited visiting to some wards at the discretion of the nurse in-charge.”
Read more on visiting times...
We recognise the impact that a long stay in hospital can have on families and the importance of maintaining strong communication. Our ward staff are keeping in touch with patients’ next of kin directly and our Patient Advice and Liaison Service (PALS) can help pass on personal messages from family and friends.
After suspending visiting earlier in the year, we are now able to offer limited visiting to some wards at the discretion of the nurse in-charge.”
Read more on visiting times...
We recognise the impact that a long stay in hospital can have on families and the importance of maintaining strong communication. Our ward staff are keeping in touch with patients’ next of kin directly and our Patient Advice and Liaison Service (PALS) can help pass on personal messages from family and friends.
The Queen Alexandra Hospital is located just on the hill slopes of Portsdown Hill overlooking Portsmouth. It is conveniently situated for both the M27 and A3M.
Family members and carers play an important role in supporting patients during an episode of ill health. We are committed to the active involvement of family members, friends and carers during a hospital stay. Family members and carers play an important role in supporting patients during an episode of ill health.
More information on visiting hospital for an appointment.
If you've had experience of using our services and would like to make a comment then please contact the Patient Advice and Liaison Service (PALS). Your views are very important to us and we would like to hear where you think improvements are needed or where things have gone so well that you would like to share your thanks or gratitude with the staff involved. When things have not gone so well then you can be sure that we want to hear from you, so please get in touch with PALS.
During your stay in hospital you will meet a number of different members of staff. All members of staff wear name badges, but if you are not sure who someone is or what they do, please feel free to ask them to introduce themselves and explain what they do.
If you have any questions about your treatment, please ask a doctor or a nurse.
There are lots of opportunities for you to get involved with the Trust, from volunteering to attending our public meetings, our Annual General Meeting or our hospital open day which is held every year.
We welcome and value your feedback and use the views you share with us in a number of ways to learn and make improvements as well as sharing best practice. Feedback can be provided in a number of ways.
Date: 19 November 2021
Derek Cassie, amputee patient at Portsmouth Hospitals University NHS Trust (PHU), raised money to fund an eBike for the Portsmouth Enablement Centre (PEC). By reaching out to the community and running cake sales, he raised £500 to purchase the gift.
The eBike will give amputees the tools and confidence to see that riding a bike is something they can still do and work towards achieving.
Derek had his right leg amputated in 2019 after a military injury. He undertook sessions with physiotherapists at PEC and worked hard with one goal in mind; to cycle along Alverstoke sea front with his wife and daughter. After twelve years of relying on a wheelchair and mobility scooter, it was a very personal goal and something he was determined to achieve.
Derek, 64, said: “My physiotherapist was a great motivator. After using the practice leg during a few sessions, I was given my first hydraulic leg to take home and use. The feeling of the most basic acts such as walking to the kitchen to make a cup of tea on my own was life changing.”
During his physiotherapy sessions, Derek was introduced to a static bike but was disheartened at the struggle. After returning home, he was determined not to let his fear get in the way of his journey and started researching eBike options. Once he gave the eBike a try, there was no turning back.
As a thank you to the service, Derek raised money for the PEC to have an eBike, to offer to other amputees.
“It gave me the reassurance and confidence to ride a bike. I hope it will show other amputees that riding a bike is not an impossible task for them. I want to motivate others and give more amputees the tools to see that this is something they can do with their friends and family.”
Chantel Ostler, senior physiotherapist at PHU, said: “Having the eBike lets our patients try cycling as part of their rehabilitation programme and is a huge step towards helping people return to physical activity following amputation. Derek has a real drive to help others going through the same situation as him and we are lucky to have him.”
Derek added: “Without the PEC and the fantastic team of physiotherapists, prosthetic technicians and admin staff, I would still be going on bike rides with my family on a mobility scooter. They gave me support, encouragement and belief in myself. I now have my own eBike and go on regular bike rides with my family.
“The PEC gave me back a part of my life I thought I had lost forever.”
