We know how important it is for patients and families to be able to see visitors. Please help us keep our patients and staff as safe as possible by checking the guidance below before you visiting.
We recognise the impact that a long stay in hospital can have on families and the importance of maintaining strong communication. Our ward staff are keeping in touch with patients’ next of kin directly and our Voluntary Services team can help pass on personal messages from family and friends.
After suspending visiting earlier in the year, we are now able to offer limited visiting to some wards at the discretion of the nurse in-charge.”
We recognise the impact that a long stay in hospital can have on families and the importance of maintaining strong communication. Our ward staff are keeping in touch with patients’ next of kin directly and our Patient Advice and Liaison Service (PALS) can help pass on personal messages from family and friends.
The Queen Alexandra Hospital is located just on the hill slopes of Portsdown Hill overlooking Portsmouth. It is conveniently situated for both the M27 and A3M.
Family members and carers play an important role in supporting patients during an episode of ill health. We are committed to the active involvement of family members, friends and carers during a hospital stay. Family members and carers play an important role in supporting patients during an episode of ill health.
More information on visiting hospital for an appointment.
If you've had experience of using our services and would like to make a comment then please contact the Patient Advice and Liaison Service (PALS). Your views are very important to us and we would like to hear where you think improvements are needed or where things have gone so well that you would like to share your thanks or gratitude with the staff involved. When things have not gone so well then you can be sure that we want to hear from you, so please get in touch with PALS.
Our Strategy – Working Together, Improving Together
Our strategy sets out our vision, values, strategic aims and most importantly, how we will deliver against these ambitions for our patients, communities, and people in the future.
It is not just a document, it is for and about everyone at PHU, building on what we have achieved with a renewed focus on continuous improvement and the need to continue to work together and improve together to achieve our goals.
A full copy of the strategy can be downloaded here.
For more information, please visit our strategy webpage.
There are lots of opportunities for you to get involved with the Trust, from volunteering to attending our public meetings, our Annual General Meeting or our hospital open day which is held every year.
We welcome and value your feedback and use the views you share with us in a number of ways to learn and make improvements as well as sharing best practice. Feedback can be provided in a number of ways.
Date: 22 September 2023
A mum-of-two is sharing her life-changing transplant story this Organ Donation Week to encourage everyone to register their donor decision.
Just before her wedding at 23-years-old, Cerian Munn was diagnosed with Kidney Failure, picked up by a routine eye test. After a series of urgent tests and scans, she was told that due to undiagnosed high blood pressure, she only had an 8% of her kidney function left.
By taking blood pressure medication and attending regular blood tests and appointments at Queen Alexandra Hospital, Cerian’s kidney function stayed at 15% function for the next seven years.
However, she struggled to work to due to exhaustion and was unable to have children, which resulted in depression.
Cerian explained: “My kidney function began to decline at the end of my twenties, and I was called in to discuss plans for dialysis.
“I was distraught and again highlighted my desire to have a family. I requested to be put on the transplant list for a pre-emptive transplant in the hopes that a kidney would come prior to needing dialysis and this was agreed.”
After a six-month wait, Cerian had a match. She underwent a rare double kidney transplant, which was a success, and regained full function.
She said: “I cannot put into words nine years later what this transplant has meant for me. I will never be able to thank the family enough who donated these kidneys to me.
“I now have two beautiful healthy children and still have over 90% kidney function, which is nothing short of a miracle.”
“From diagnosis to the present, I cannot fault the care I have received from the team at the Wessex Kidney Centre at Queen Alexandra Hospital and will forever thank them and the family who donated their relatives’ kidneys.”
Organ donation will only go ahead with the support of the family, which means it’s important to have a discussion with your loved ones and register your decision on the Organ Donor Register.
You are free to register or amend your organ donation decision at any time.
It takes 2 minutes to register and could save up to 9 lives.
Cerian added: “Kidney donation is vital and life changing, and I am in total awe of anyone who chooses to donate an organ to save someone or chooses a loved one’s organs to be donated at such a difficult time.”
You can register and find out more here: https://www.organdonation.nhs.uk/