We know how important it is for patients and families to be able to see visitors. Please help us keep our patients and staff as safe as possible by checking the guidance below before you visiting.
We recognise the impact that a long stay in hospital can have on families and the importance of maintaining strong communication. Our ward staff are keeping in touch with patients’ next of kin directly and our Voluntary Services team can help pass on personal messages from family and friends.
After suspending visiting earlier in the year, we are now able to offer limited visiting to some wards at the discretion of the nurse in-charge.”
We recognise the impact that a long stay in hospital can have on families and the importance of maintaining strong communication. Our ward staff are keeping in touch with patients’ next of kin directly and our Patient Advice and Liaison Service (PALS) can help pass on personal messages from family and friends.
The Queen Alexandra Hospital is located just on the hill slopes of Portsdown Hill overlooking Portsmouth. It is conveniently situated for both the M27 and A3M.
Family members and carers play an important role in supporting patients during an episode of ill health. We are committed to the active involvement of family members, friends and carers during a hospital stay. Family members and carers play an important role in supporting patients during an episode of ill health.
More information on visiting hospital for an appointment.
If you've had experience of using our services and would like to make a comment then please contact the Patient Advice and Liaison Service (PALS). Your views are very important to us and we would like to hear where you think improvements are needed or where things have gone so well that you would like to share your thanks or gratitude with the staff involved. When things have not gone so well then you can be sure that we want to hear from you, so please get in touch with PALS.
Our Strategy – Working Together, Improving Together
Our strategy sets out our vision, values, strategic aims and most importantly, how we will deliver against these ambitions for our patients, communities, and people in the future.
It is not just a document, it is for and about everyone at PHU, building on what we have achieved with a renewed focus on continuous improvement and the need to continue to work together and improve together to achieve our goals.
A full copy of the strategy can be downloaded here.
For more information, please visit our strategy webpage.
There are lots of opportunities for you to get involved with the Trust, from volunteering to attending our public meetings, our Annual General Meeting or our hospital open day which is held every year.
We welcome and value your feedback and use the views you share with us in a number of ways to learn and make improvements as well as sharing best practice. Feedback can be provided in a number of ways.
Date: 08 December 2021
Today (8 December) we are celebrating at Portsmouth Hospitals University NHS Trust (PHU) as we mark one year since the biggest immunisation programme in the nation’s history commenced.
It has been exactly one year since PHU opened its vaccine hub and was one of the very first Trusts across the country to deliver COVID-19 vaccinations.
Queen Alexandra Hospital (QA) was the first hospital in the region to deliver the vaccine, carried out by chief nurse Liz Rix.
This was a monumental moment in Liz’s 39-year nursing career, who said: “Looking back over the past year the NHS has achieved so much and I am extremely proud of how everyone at PHU has pulled together.
“As I think back and think about all of the collaboration and planning with teams that lead us to the day when we welcomed our first patient, Mr Tibbs, into the hub, we feel very privileged that here at PHU we were able to be part of this key moment in protecting our community from COVID-19.”
PHU was one of 50 hospital hubs to open during the first week, jabbing people over the age of 80, care home workers and NHS workers who were higher risk. One of the first patients to be called up on day one was Mervyn Bell.
“I was ecstatic getting that call to come up and get my vaccine,” explained Mervyn. “For me, this was the first sign that things were going to improve.”
Mervyn has been a long-standing volunteer at QA, with most people recognising him as a hospital guide. Being 80-years-old, it meant that Mervyn was keeping himself safe at home and unable to do what he loves most - volunteering at the hospital.
He added: “Being a volunteer is my lifeline, I love getting out and meeting different people but I wasn’t able to do that for a long time due to the restrictions that were in place. So when I was invited in to get my jab, I immediately took them up on their offer. QA were absolutely brilliant on the day, hats off to the NHS.”
Since launching, PHU has administered over 70,000 vaccinations in the hub including first and second doses, as well as COVID boosters and flu jabs for staff.
Many colleagues quickly came together to get the hub up and running, with Dr Mark Roland, deputy medical director, playing a coordinating role. Reflecting back Mark noted:
“We had very short notice and had to incorporate rapidly evolving information and guidance, but we stepped up to the challenge. It wouldn’t have been possible without the team we had and how everyone came together. We have come so far and safely delivered tens of thousands of vaccines but there is no room for complacency and we continue to encourage everyone eligible to get their COVID vaccinations and booster jabs to protect themselves and loved ones this winter.”